Academic Advisor/Engagement and Retention Coach

Academic Advisor/Engagement and Retention Coach

Employer

Davidson County Community College
297 DCCC Road
Thomasville, NC 27360
Phone: 336-249-8186

Job Location

PHYSICAL ADDRESS:

Davidson County Community College
297 DCCC Road
Thomasville, NC 27360

(Located between Thomasville and Lexington off of Hwy 29/70)

Salary/Grade

$35,932-$46,712 per year based on candidate's experience, education, and the state budget

Benefits

State of NC Full-time Benefits

Job Category

  • Professional

Application Period

Opens: Monday, April 2, 2018
Closes: Wednesday, April 18, 2018

Target Start Date

Tuesday, May 1, 2018

Expected Work Hours

As required to meet the needs of the facility.

Reports to

Director, Academic Advising

Employment Type

Full-time Professional Staff

Minimum Qualifications

  • Master's degree in higher education administration, student development, education or related field from an accredited institution
  • Work experience providing academic advising in a higher education environment
  • Ability to build and maintain positive, productive relationships with all areas of the campus community
  • Ability to understand and interpret the College's academic programs and enrollment policies and procedures
  • Ability to communicate clearly and effectively with diverse groups of people both orally and in writing in one-to-one and in group presentation settings
  • Ability to thoroughly assess needs of individuals and exercise good judgment in decision-making
  • Ability to work effectively with others in a team
  • Excellent analytical skills with ability to solve problems
  • Strong computer skills and commitment to use of technology in education
  • Commitment to the mission and purpose of community college education
  • Willingness to work some evening and weekend hours and travel
  • Effectiveness in the following College organizational competencies:
  • Translating College purpose, values, and vision into organizational action
  • Collaborating and facilitating
  • Creating and innovating
  • Anticipating and responding to change
  • Providing vision and leadership

Preferred Qualifications

  • Experience understanding human behavior and its effect on decision-making
  • Experience understanding the effects of social, economic and cultural background on motivation, as a source of empowerment and identity.

Position Description

SUMMARY:
The Academic Advisor/Engagement and Retention Coach provides learning-centered academic advising and case management to assist students through a guided pathway experience that aligns with their life and career goals.  This position also supports the Office of Academic Advising by creating and implementing engagement opportunities to develop strategies to address academic persistence and completion. The Academic Advisor/Engagement and Retention Coach reports directly to the Director, Academic Advising and has the following responsibilities:
 

RESPONSIBILITIES:

  • Utilizes developmental, strength-based and learning-centered advising approaches to provide comprehensive, culturally responsive, proactive advising to students.
  • Assist students in developing and navigating a guided pathway from entry to completion to include understanding the various academic transfer and professional/technical programs and degrees/diplomas certificates options the college offers.
  • Assists students with creating comprehensive customized educational plans to ensure their success; monitors academic performance, and guides students to successful completion of their graduation requirements.
  • Assist students on academic warning, probation and suspension in identifying and understanding problems or concerns that affect their academic achievement.
  • Provides appropriate interventions and supports achievement of academic success by referring students to institutional and/or community resources as appropriate and act as a level 3 screener for Single Stop.
  • Utilizes early alert technologies and strategies for outreach and track student academic progress.
  • Develop success plans to improve student retention, progression, and completion, including developing, delivering and sponsoring workshops, seminars etc. on student success strategies.
  • Collaborates with the Director of Academic Advising, advising office staff, and faculty to develop strategies and activities to promote student engagement that target improving academic performance, program completion, college transfer, advising services and registration for students.
  • Assist the academic advising office with the development and delivery of program services, outreach, and retention activities.
  • Participates in the development and implementation of new student orientation and in the development of advising materials, including e-advising services and processes that facilitate an efficient and effective advising system.
  • Communicates and collaborates regularly and effectively with faculty and staff throughout the College to remain knowledgeable about programs and services and acts as a liaison with academic programs and services.
  • Engages in professional development activities, including but not limited to, memberships in professional organizations, workshops, academic department training sessions, and conferences, staying abreast of current academic advising approaches and resources.
  • Maintains sensitivity, understanding and respect for a diverse academic environment, inclusive of students, faculty, and staff of varying social, economic, cultural, ideological, and ethnic backgrounds.
  • Critically evaluates advising practices and College processes and provide ideas for improvement when needed.
  • Actively participates in planning and decision-making for student success initiatives.
  • Participates in campus committees and attends College and division events and meetings.
  • Supports the mission, vision, and values of the College.
  • Performs other duties as assigned which support the purpose and initiatives of the College

QUALIFICATIONS:

Required: 

  • Master's degree in higher education administration, student development, education or related field from an accredited institution
  • Work experience providing academic advising in a higher education environment
  • Ability to build and maintain positive, productive relationships with all areas of the campus community
  • Ability to understand and interpret the College's academic programs and enrollment policies and procedures
  • Ability to communicate clearly and effectively with diverse groups of people both orally and in writing in one-to-one and in group presentation settings
  • Ability to thoroughly assess needs of individuals and exercise good judgment in decision-making
  • Ability to work effectively with others in a team
  • Excellent analytical skills with ability to solve problems
  • Strong computer skills and commitment to use of technology in education
  • Commitment to the mission and purpose of community college education
  • Willingness to work some evening and weekend hours and travel
  • Effectiveness in the following College organizational competencies:
  • Translating College purpose, values, and vision into organizational action
  • Collaborating and facilitating
  • Creating and innovating
  • Anticipating and responding to change
  • Providing vision and leadership 

Preferred: 

  • Experience understanding human behavior and its effect on decision-making
  • Experience understanding the effects of social, economic and cultural background on motivation, as a source of empowerment and identity.

ADA SUMMARY:

ADA requirements for this position include critical thinking skills with the ability to process information and exercise good judgment; ease of mobility within the work environment and other areas of campus and College locations; travel between campus locations may be required; and effective use of all forms of communication including use of computers.
 

APPLICATIONS MAY BE FILED ONLINE AT:
http://www.davidsonccc.edu
Position #2018-00018
ACADEMIC ADVISOR/ENGAGEMENT AND RETENTION COACH

How to Apply

APPLICATION MUST BE SUBMITTED ON DCCC WEBSITE:     For complete job description and the electronic application, please go to the employment page of our website, http://www.davidsonccc.edu\Employment, click on Search Jobs Icon, then select position title TO SUBMIT THE ELECTRONIC APPLICATION.  Note:  We do not accept resumes without the completed application.

 

Application Requirements:

1) Complete online application

2) Cover letter, stating your qualifications related to (a) position responsibilities and qualifications and (b) College purpose, vision, and organizational competencies (a resume is NOT a cover letter)

3) Unofficial transcripts from a regionally accredited institution (uploaded with application, sent electronically, faxed or mailed.)   International transcripts must be evaluated by WORLD EDUCATION SERVICES (WES).   Official transcripts are required within 30 days of employment. 

Job Post Contact

Eleanor Brewer,  Administrative Support Staff, Human Resources

Davidson County Community College

336-249-8186 ext. 6360

Fax:  336-249-1933

hr@davidsonccc.edu