Administrative Computer Systems Support Manager

Administrative Computer Systems Support Manager


Edgecombe Community College
2009 West Wilson Street
Tarboro, NC 27886
Phone: 252-823-5166

Job Location

Tarboro Campus


Commensurate with education and experience


State benefits

Job Category

  • Professional

Application Period

Opens: Tuesday, December 12, 2017
Closes: Wednesday, February 28, 2018

Target Start Date

Wednesday, February 28, 2018

Expected Work Hours

M-F, 39 hours per week

Reports to

Director of Computer Services

Employment Type


Minimum Qualifications

Associate’s degree with course work in Information Systems or closely related field, with previous training or experience in networking and/or systems administration. Any equivalent education and experience may be considered. Must have the ability to work well with people.

Preferred Qualifications

Bachelors degree in Information Technology/Systems or related field, 3 years experience in UNIX, Datatel Colleague, WebAdvisor, Self-Service and IBM Unidata Database; ability to work well with people; and Career Readiness Credential.

Position Description


Assist system users with Datatel database applications to meet user need requirements, including file creation, updates, maintenance.

Apply operating system and database updates as provided by the NCCCS and other vendors.

Perform routine file analysis and implement necessary adjustments and repairs.

Perform shutdown and start-up of administrative computer system and perform daily backups.

Implement and evaluate security policies and procedures of the administrative computer system.

Maintain user accounts and user security classes and rebuild security as necessary.

Monitor operating system logs and correct reported errors.

Prepare reports, diagrams, and presentations as required to report project activity, outcomes, usage, trends, user information etc.

Identify, troubleshoot, and resolve printer and personal computer software problems that relate to administrative computing.

Setup and manage CFNC system integration, FA LINK integration, and Regroup (Emergency Notification Systems).

Maintain system documentation, configurations, setups, and logs.

Manage and maintain Informer Database reporting server.

Work with Bookstore and Financial Aid to maintain FA-Link and bookstore POS system.

Work with Inventory manager and asset management through data interface with Administrative Computer Systems.

Write code for providing Informer Data reports to all areas of the college and make reporting available to department heads.

Provide suggestions to the Director of Computer Services for the improvement of computer system operations.

Serve on institutional committees as directed.

Perform other assignments as directed by the Director of Computer Services.

Perform other duties as assigned which contribute to the efficient and effective operation of Edgecombe Community College.

How to Apply

To Apply for This Position:

To be considered for this position, each candidate must submit a completed Edgecombe Community College Application for Employment* and copies of transcripts, licenses, and certificates to:

Susan Barkalow, Director of Human Resources

Edgecombe Community College

2009 West Wilson St. Tarboro, NC 27886

Applications may be obtained from the receptionist on campus in either Rocky Mount or Tarboro, mailed upon request, or found on our web site at

Applications will be accepted until the position is filled but will be reviewed as they are received.

Job Post Contact

Susan Barkalow