Administrative Support, Student Support Services Program (TRIO)

Administrative Support, Student Support Services Program (TRIO)

Employer

Davidson County Community College
297 DCCC Road
Thomasville, NC 27360
Phone: 336-249-8186

Job Location

PHYSICAL ADDRESS:

Davidson County Community College
297 DCCC Road
Thomasville, NC 27360

(Located between Thomasville and Lexington off of Hwy 29/70)

Salary/Grade

$25,691 - $33,398 based on candidate's experience, education, and funding source availability

Benefits

State of NC Full-time Benefits

Job Category

  • Clerical

Application Period

Opens: Wednesday, May 9, 2018
Closes: Thursday, May 24, 2018

Target Start Date

Sunday, July 1, 2018

Expected Work Hours

As required to meet the needs of the facility.

Reports to

Director, Student Support Services

Employment Type

Full-time Grant Funded Administrative Support

Minimum Qualifications

Required: 

  • Associate degree in business/office management, computer information or similar program of study from a regionally accredited institution
  • Minimum three (3) years of recent administrative support experience, preferably within an institution of higher education
  • Minimum one year of recent experience in database management
  • Skill in the use of computers (MS Office) and commitment to using technology
  • Exceptional skills in office management
  • Ability to work effectively in a team
  • Excellent communication and human relations skills
  • Familiarity with and appreciation for the mission of a comprehensive community college 

Competencies: 

  • Information/Records Administration – Ability to compile, assimilate and organize both printed and electronic information. Ability to apply knowledge of data collection, storage, organization, manipulation and/or analysis of data 
  • Office Technology – Ability to utilize office equipment and other relevant technology (software and systems) to meet organizational needs 
  • Problem Solving – Ability to identify and understand issues, problems and opportunities, use effective approaches or choosing a course of action or developing appropriate solutions 
  • Work Coordination – Ability to facilitate the flow of work, facilitate or direct the office support activities and coordinate work with staff; ability to maintain internal and external contacts for work coordination 
  • Budgeting – Plans and monitors the use of expenditures to meet organizational objectives and compliance 
  • Program Knowledge – Understanding of services, policies and procedures; ability to demonstrate and apply this knowledge in performance of office support tasks; ability to explain and interpret information to appropriate audience

Preferred Qualifications

ALL OF THE ABOVE

Position Description

SUMMARY:

The Administrative Support, Student Support Services (SSS) is a grant-funded position responsible for providing general office support and assistance for the Student Support Services Office. The position serves as program receptionist, office technology/equipment specialist, and program records manager.  Some evening and weekend hours are required for this position as well as occasional travel. The position reports to the Director, Student Support Services and has the following responsibilities:

RESPONSIBILITIES:

  • Performs general office duties, including answering phones, greeting visitors, scheduling appointments, preparing materials, maintaining supplies, filing and processing incoming and outgoing correspondence.
  • Maintain daily office functions, operations and services. Prepare, review, and/or process forms, reports, and documents
  • Develop and maintain filing systems for both the program and office.
  • Create and print materials for the Student Support Services program and assist in organizing activities, meetings and workshops.
  • Assists the Director with compiling and submitting federal reports and communications with the Department of Education.
  • Maintain and update student information using the technology required by the Department of Education for federal compliance.
  • Maintain data for program annual report and other program information
  • Use technology, software, and equipment to view, enter, modify, or copy data and advance the operations of the office
  • Maintain and reconcile financial records for program participants and assists with the tracking of program expenditures.
  • Assist with special projects, including scheduling and contacting students for program activities, events and conferences
  • Provide high-level customer service to students and the campus community
  • Provide policy or procedural information to program participants
  • Participate in TRIO sponsored events and conferences, as appropriate and stay abreast of TRIO updates, research, information/actions or related topics
  • Participate in the Student Support Services Program as a team member
  • Coordinate travel and purchase order requests for program staff
  • Maintains sensitivity, understanding, and respect for a diverse academic environment, inclusive of students, faculty, and staff of varying social, economic, cultural, ideological, and ethnic backgrounds
  • Support the mission, vision, and values of the Davidson County Community College
  • Performs other duties as assigned which support the purpose and initiatives of the Student Support Services program and the College.

QUALIFICATIONS:

Required: 

  • Associate degree in business/office management, computer information or similar program of study from a regionally accredited institution
  • Minimum three (3) years of recent administrative support experience, preferably within an institution of higher education
  • Minimum one year of recent experience in database management
  • Skill in the use of computers (MS Office) and commitment to using technology
  • Exceptional skills in office management
  • Ability to work effectively in a team
  • Excellent communication and human relations skills
  • Familiarity with and appreciation for the mission of a comprehensive community college

 
Competencies: 

  • Information/Records Administration – Ability to compile, assimilate and organize both printed and electronic information. Ability to apply knowledge of data collection, storage, organization, manipulation and/or analysis of data 
  • Office Technology – Ability to utilize office equipment and other relevant technology (software and systems) to meet organizational needs 
  • Problem Solving – Ability to identify and understand issues, problems and opportunities, use effective approaches or choosing a course of action or developing appropriate solutions 
  • Work Coordination – Ability to facilitate the flow of work, facilitate or direct the office support activities and coordinate work with staff; ability to maintain internal and external contacts for work coordination 
  • Budgeting – Plans and monitors the use of expenditures to meet organizational objectives and compliance 
  • Program Knowledge – Understanding of services, policies and procedures; ability to demonstrate and apply this knowledge in performance of office support tasks; ability to explain and interpret information to appropriate audience

ADA SUMMARY:

ADA requirements for this position include critical thinking skills with the ability to process information and exercise good judgment; ease of mobility within the work environment and other areas of campus and College locations; travel between campus locations may be required; and effective use of all forms of communication including use of computer.

SALARY:
$25,691 - $33,398 based on candidate's experience, education, and funding source availability

APPLICATIONS MAY BE FILED ONLINE AT:
http://www.davidsonccc.edu/Employment

Position #2018-00032
ADMINISTRATIVE SUPPORT, STUDENT SUPPORT SERVICES PROGRAM (TRIO)

How to Apply

APPLICATION MUST BE SUBMITTED ON DCCC WEBSITE:     For complete job description and the electronic application, please go to the employment page of our website, http://www.davidsonccc.edu\Employment, click on Search Jobs Icon, then select position title TO SUBMIT THE ELECTRONIC APPLICATION.  Note:  We do not accept resumes without the completed application.

Application Requirements:

1) Complete online application

2) Cover letter, stating your qualifications related to (a) position responsibilities and qualifications and (b) College purpose, vision, and organizational competencies (a resume is NOT a cover letter)

3) Unofficial transcripts from a regionally accredited institution (uploaded with application, sent electronically, faxed or mailed.)   International transcripts must be evaluated by WORLD EDUCATION SERVICES (WES).   Official transcripts are required within 30 days of employment. 

Job Post Contact

Eleanor Brewer,  Administrative Support Staff, Human Resources

Davidson County Community College

336-249-8186 ext. 6360

Fax:  336-249-1933

hr@davidsonccc.edu