Admissions Technician

Admissions Technician

Employer

Fayetteville Technical Community College
2201 Hull Road
Fayetteville, NC 28303
Phone: 910-678-8400

Salary/Grade

College Scale

Benefits

Yes

Job Category

  • Clerical

Application Period

Opens: Friday, December 10, 2021
Closes: Monday, January 3, 2022

Target Start Date

Tuesday, February 1, 2022

Expected Work Hours

8am-5pm M-F

Employment Type

Full time

Minimum Qualifications

Associate’s degree with two or more years of customer service or front office duties.

Preferred Qualifications

Associate’s degree with two or more years of customer service or front office duties.

Position Description

Participate in Admissions Service Center to include counter and Call Center activities.  Provide information to students both in person and on the telephone.

 

Perform duties in a manner that represent exemplary customer service both to the general public as well as College staff and personnel.

 

Participate in student admissions, financial aid, veteran’s services, and registration activities, both on and off-campus; provide information and assistance to students regarding the admissions process, residency issues, registration process, graduation process, and financial aid eligibility, forms, deadlines, and requirements.

 

Participate in researching complex problems and discrepancies in records, transcripts, and course schedules.

 

Prepare weekly, monthly, and term class enrollment and attendance reports.

 

Explain College policies and procedures relating to College staff, students, and/or the general public.

 

Review and evaluate completeness of files and records; request information as needed.

 

Respond to difficult requests for information and act as liaison to other College departments and divisions.

 

Compose and type routine office correspondence, memoranda, and statistical reports.

 

Perform related duties as assigned.

Knowledge of:

Modern office procedures, methods, practices, and computer equipment.
 

Record keeping principles and procedures.
 

English usage, grammar, spelling, and punctuation.

Job Post Contact

Gail Davis
910-678-8378