Admissions Technician
Employer
Salary/Grade
Benefits
Job Category
- Clerical
Application Period
Closes: Monday, January 3, 2022
Target Start Date
Expected Work Hours
Employment Type
Minimum Qualifications
Associate’s degree with two or more years of customer service or front office duties.
Preferred Qualifications
Associate’s degree with two or more years of customer service or front office duties.
Position Description
Participate in Admissions Service Center to include counter and Call Center activities. Provide information to students both in person and on the telephone.
Perform duties in a manner that represent exemplary customer service both to the general public as well as College staff and personnel.
Participate in student admissions, financial aid, veteran’s services, and registration activities, both on and off-campus; provide information and assistance to students regarding the admissions process, residency issues, registration process, graduation process, and financial aid eligibility, forms, deadlines, and requirements.
Participate in researching complex problems and discrepancies in records, transcripts, and course schedules.
Prepare weekly, monthly, and term class enrollment and attendance reports.
Explain College policies and procedures relating to College staff, students, and/or the general public.
Review and evaluate completeness of files and records; request information as needed.
Respond to difficult requests for information and act as liaison to other College departments and divisions.
Compose and type routine office correspondence, memoranda, and statistical reports.
Perform related duties as assigned.
Knowledge of:
Modern office procedures, methods, practices, and computer equipment.
Record keeping principles and procedures.
English usage, grammar, spelling, and punctuation.
How to Apply
Job Post Contact
Gail Davis
910-678-8378