Beaufort County Community College is seeking candidates for the position of Assistant Director of Financial Aid. Under the direction of the Director of Financial Aid, the Assistant Director of Financial Aid works cooperatively with students and families, BCCC faculty and staff, campus administrators, and external agencies in promoting and administering scholarships, as well as financial aid programs. Our staff is committed to administering federal, state, and institutional assistance programs and maintain compliance with federal laws and regulations.

Duties and Responsibilities include, but are not limited to the following:

·         Serves as the Veterans Certifying Official for the College. Including maintaining College catalog, requesting program approval, and auditing veterans’ education benefits records according to Veteran’s Administration and NC State Approving Agency guidelines. 

·         Counsels students requiring assistance with completing financial aid and veteran’s education benefits applications.

·         Performs the daily routine of importing ISIRs from the Department of Education.

·         Recalculating federal/state aid resulting from non-attendance and performing Federal Return to Title IV Funds calculations for students who have officially/unofficially withdrawn to ensure compliance with federal and state regulations.

·         Assist with counseling and awarding students’ financial aid, processes and advising students on all aspects of financial aid with all applicable institutional, state, federal regulations.

·         Award and monitor institutional, state, and local scholarship recipients.

·         Assist in the processes of: verification, professional judgements, satisfactory academic progress (SAP) appeals, and technology advancements.

·         Assist with yearly financial aid setup and maintenance of financial aid systems.

·         Responsible for ensuring the security and confidentiality of student information and records. Ability to understand, articulate, and abide by laws that protect the confidentiality of student information and records. Adheres to and maintains a thorough knowledge of all federal, state, and institutional regulations to include, but not limited to, FERPA and Higher Education Act privacy laws and guidelines.

·         Ensure compliance with federal, state, and institutional policies and regulations by developing, implementing and evaluating policies and procedures for need analysis, packaging, and the overall delivery process.

·         Represents the College professionally and handling all financial affairs.

·          Assist with federal and state reports including: FISAP, NCHED, IPEDS, and EAGLE reporting.

·         Attend webinars, conferences, and trainings.

·         Assist in any function in relation to the operation of the financial aid office. 

·         Performs additional tasks or duties as assigned by the Director of Financial Aid. 

·         Other duties as assigned by the supervisor.

Knowledge, skills, abilities and personal characteristics

·         Knowledge of financial aid federal/state regulations.

·         Excellent interpersonal, cross-cultural, communication, leadership and organizational skills.

·         Ability to be empathetic with families/students in regards to finances.

·         Proficient verbal and written communication skills.

·         Demonstrated ability to solve problems efficiently and effectively independently.

·         Ability to learn and apply institutional policies and procedures.

·         Knowledge of Microsoft Office tools and ability to become familiar with financial aid software programs.

·         Ability to work both independently and as part of a collaborative team environment.

·         Must be detail oriented and able to prioritize work effectively including multitasking.

·         Provides high quality customer service to all students which includes but is not limited to students, faculty, staff and community partners. 

·         Mature, team player and able to maintain confidentiality.

·         Ability to work in a fast-paced environment during peak periods.