Closes: Monday, November 13, 2017
Target Start Date
Expected Work Hours
An Associate degree from an accredited college in business administration, records management or a closely related field; or equivalent and three years of increasingly responsible experience involving student registration and records activities.
Must possess both written and oral communication skills.
Must have expert efficiency in Microsoft Office and operational functions of a personal computer.
Extensive experience, well documented in the application packet, may be considered in lieu of the degree requirement.
Bachelor’s Degree from an accredited college in business administration, records management or a closely related field; or equivalent. Experience working with Ellucian Colleague; Computer Programming skills a plus
Fayetteville Technical Community College is seeking qualified applicants for this full-time position. This position will assist in the planning, organization and supervision of the College’s registration and student records services; to actively participate in registration activities with faculty, staff and other College divisions and departments; and to perform a variety of technical tasks relative to registration.
Qualified candidates will possess excellent record keeping and communication skills both written and oral as well as organizational skills. The appropriate candidate should possess exemplary customer service skills and will coordinate activities with other college divisions, federal and state agencies, institutions and various lenders. The candidate will also perform various other duties as assigned by the Sr. Registrar
The successful candidate will:
Lead and participate in the registration of students for College courses and in the maintenance of student records.
Assist in the coordination and supervision of the registration staff and processes including monitoring the registration of students, publication of class schedules, and information dissemination and verification.
Monitor operations and activities of records and registration function; recommend improvements and modifications; prepare various reports on operations and activities.
Assist in the implementation of goals and objectives; establish schedules and methods for providing efficient and effective registration and student records services; implement policies and procedures.
Interpret, apply and assist in ensuring staff compliance with College policies and procedures, and federal and state laws and regulations pertaining to disclosure of student information.
Maintain documentation covering registration and records policy and office procedures; compile and maintain a variety of statistical records and reports.
Assist in the coordination of assigned registration activities with those of faculty, administrative staff and other College divisions and departments.
Confer with and provide staff assistance and advice to higher level College staff as assigned; develop, prepare and present recommendations and reports as requested.
Answer questions and provide information to students and the public; investigate complaints and recommend corrective action as necessary to resolve complaints.
Participate in the selection of staff; provide or participate in staff training; work with employees to correct deficiencies.
Serve as Acting Registrar in the absence of the Senior Registrar.
Schedule the production and distribution of the computer output for the registration and records unit.
Perform related duties as assigned.
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