The College Admissions Specialist (CAS) is a critical position for the onboarding experience of students interested in the college. Reporting to the Senior Director of Enrollment Strategy & Services, College Admissions Specialists engage, support, and communicate effectively with students during their inquiry, admission, and enrollment to Davidson-Davie Community College. Providing exemplary customer service, understanding and communicating the College’s enrollment procedures and services, providing basic financial aid and student record support, assisting students through the NC residency determination process, reviewing student applications processing, and other related information technology support are key aspects of this role. This twelve-month position entails the following responsibilities.

Essential Job Functions:

• Maintain current knowledge of enrollment services: admissions application processes, general knowledge of financial aid, student records and record keeping, and academic and continuing education opportunities at DCCC

• Collect and process student applications and enrollment documents in the student information system

• Provide technical support and complete admissions applications, NC residency process, and financial aid documents along with other processes related to admissions

• In partnership with Senior and Assistant Directors, will support and provide updates to the College’s Client Relationship Management Tool (CRM), Slate

• Provides admissions information to prospective students and appropriate referrals to College departments

• Communicate with students through targeted stages of the enrollment cycle

• Support enrollment services team projects and outreach campaigns; other projects as assigned

• Monitors and responds to admissions email accounts for incoming transcripts, test scores, and application errors

• Maintain confidentiality and compliance with FERPA regulations, carefully monitoring student records at the workstation for security, accuracy, and properly store all student records in compliance with state and federal law

• Maintain sensitivity, understanding and respect for a diverse academic environment, inclusive of students, faculty, and staff of varying social, economic, cultural, ideological, and ethnic backgrounds

• Perform other duties as assigned which support the mission, vision, and values of the College