Director of Customized Training
Employer
Cleveland Community College
137 South Post Road
Shelby, NC 28152
Phone: 704-669-6000
Job Location
Shelby, North Carolina
Salary/Grade
Based on current College Salary Range--Experience and Education
Benefits
Full Time Benefits
Job Category
- Professional
Application Period
Opens: Friday, December 18, 2020
Closes: Wednesday, January 6, 2021
Closes: Wednesday, January 6, 2021
Target Start Date
Monday, February 1, 2021
Expected Work Hours
Monday through Friday 8 am to 4 pm. May require day, evening, and occasional weekend hours.
Reports to
Vice President of Economic and Workforce Development
Employment Type
Full-time Permanent
Minimum Qualifications
- Bachelor’s degree required
- At least three years of training or project management experience with an understanding of manufacturing environments required.
Skills and Abilities
- Ability to work effectively and collegially with others
- Skill in the use of computers and commitment to use of technology
- Experience with current version of MS Office or similar programs
- Excellent oral and written communication skills to ensure strong rapport and collaborative relationships with industry customers
- Excellent organization and time management skills
- Provide exceptional customer service with people internal and external to the institution
- Familiarity with and appreciation for the mission of a comprehensive community college
- Effectiveness in the following College organizational competencies:
- Translating College purpose, values, and vision into organizational action
- Collaborating and facilitating
- Creating and innovating
- Anticipating and responding to change
- Providing vision and leadership
- Flexible and adapts to change
- Ability to multi-task with multiple departments and activities of others
- Facilitate meetings and workshops, conduct training and presentation sessions
- Ability and initiative to organize and manage multiple projects and budgets with limited direct supervision
- Ability to assess customer training needs and develop and implement appropriate solutions
Preferred Qualifications
- Master’s degree in business, engineering, or a related field preferred
Position Description
Provide strategic leadership and direction in the development, documentation, and delivery of customized training to meet the needs of businesses and industries in Cleveland County.
- Develop, maintain, coordinate and strengthen business and industry training, customized training, occupational education programs and/or continuing education programs.
- Plan, implement, coordinate, direct and manage training related to the Customized Training Program (CTP) for new and existing business and industry in Cleveland Community College’s service area within guidelines of the NCCCS CTP.
- Work in unison with the Regional Director of Customized Training to plan, coordinate and finance customized training projects for local industry.
- Submit Funds Action Requests (FAR) in a timely manner to ensure Business Office has time to process FAR and to ensure funds are in place to support the Customized Training activity.
- Identify and analyze the training needs of Cleveland County business and industry and develop course offerings and strategies to meet those needs promptly and efficiently.
- Develop and maintain an accurate database of local businesses and industries.
- Facilitate the Business and Industry Advisory Board and hold, at minimum, one Advisory Board meeting per quarter.
- Maintain accurate records, prepare reports and perform other administrative tasks as needed to operate the CTP and its activities within budget guidelines.
- Identify, interview, and recommend instructors for hire. Evaluate instructors and provide feedback and coaching as needed. Solve issues between clients and instructors.
- Supervise and direct activities for instructors including the completion of required paperwork such as data sheets, contracts, payroll, classroom logistics, registrations, attendance, rosters, visitations and evaluations.
- Coordinate the ordering of books, materials, supplies, and availability of facilities for all courses.
- Design, develop, and oversee training course and/or program development, and coordinate the delivery (i.e., logistics, etc.) of those courses or programs. Assist with and deliver training as needed.
- Invoice industries and local agencies for instructional training.
- Develop and maintain a strong partnership with CCEDP, NCWorks Career Centers, Region C WFD, the Chamber of Commerce, business and industry, educational and civic organizations in the county and state.
- Represent NCCCS, CCC and CTP to promote activities and convey program capabilities to appropriate persons through meetings, public speaking engagements and other media as appropriate.
- Coordinate Continuing Education Industry-related Academies (Accelerate Cleveland, Maintenance, and others as assigned).
- Visit and audit classes to meet internal audit plan requirements and to ensure program quality.
- Follow Continuing Education workflow processes to ensure program integrity and accountability in accordance with NCCCS and state regulatory agency requirements.
- Serve on committees on and off campus as required.
- Perform other duties as assigned and other related duties incidental to the work described herein.
How to Apply
Go to: https://clevelandcc.peopleadmin.com/hr/postings/1597
For additional information, contact the Human Resources Manager at 704-669-4037, at Cleveland Community College, 137 South Post Road, Shelby, NC 28152.
Job Post Contact
Allen Kniceley