Distance Education Technical Support Specialist

Distance Education Technical Support Specialist

Employer

Rowan-Cabarrus Community College
1333 Jake Alexander Boulevard South
Salisbury, NC 28146
Phone: 704-216-7222

Job Location

This position will be seated on our North Carolina Research Center (NCRC) campus in Kannapolis, NC

Salary/Grade

starting at $37,024.23

Benefits

Yes

Job Category

  • Service/Maintenance

Application Period

Opens: Wednesday, April 10, 2024
Closes: Friday, May 10, 2024

Target Start Date

Wednesday, April 10, 2024

Expected Work Hours

40 hours per week, Monday – Friday.

Employment Type

Full-Time

Minimum Qualifications

Associate’s degree in computer science or a related field and four (4) years of experience in technical support of a learning management system; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.

Preferred Qualifications

Bachelor’s degree in instructional design, educational technology, computer science or a related field and two (2) years of experience in instruction and technical support of a learning management system (preferably Blackboard); or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.

Position Description

Rowan-Cabarrus Community College is in search of a skilled Technical Support Specialist to bolster our Distance Education department within the Academic Programs division. We’re looking for individuals with exceptional organizational and research abilities, adept interpersonal and teamwork capabilities, and outstanding oral and written communication prowess. If you’re meticulous, possess robust computer skills including proficiency with online instruction applications software, and prioritize customer service with a solid work ethic, then you could be the ideal fit for this role with a primary emphasis on operational support.

This is a 12-month, full-time position that reports to the Director of Distance Education.

How to Apply

Click on the direct link below to apply:

https://rcccjobs.com/postings/20821

Having issues? Go to our jobs site, https://rcccjobs.com

Job Post Contact

RCCC

Human Resources - askhr@rccc.edu