Distance Learning Facilitor

Distance Learning Facilitor


Brunswick Community College
50 College Road
Bolivia, NC 28422
Phone: 800-754-1050

Job Location

Brunswick Community College

50 College Road NE

Bolivia, NC  28422



Commensurate with experience and education.



Job Category

  • Technical/Paraprofessional

Application Period

Opens: Tuesday, March 6, 2018
Closes: Friday, May 18, 2018

Target Start Date

Monday, April 9, 2018

Expected Work Hours

Part time Temporary

Reports to

Distance Learning Administrator

Employment Type

Part time Temporary

Minimum Qualifications

Associate degree in computer related field preferred
- 2 years’ experience supporting computer systems
- Excellent interpersonal, oral and written communication skills

Preferred Qualifications

Associate degree in computer related field preferred

Position Description

Under general direction, provides support to all areas of Distance Learning. This position has a standard weekly schedule. However, hours may vary during registration periods, first weeks of class, during evening interactive video classes when offered, vacation coverage, and other times as deemed necessary. This position includes possible travel between BCC sites within Brunswick County.
- Serves as the point of contact for walk-ins
- Provides applicable tech support to all BCC students logins, Moodle, Gmail, WebAdvisor/Self-Service, DolphinAlert, Office Products, and other basic educational software used within the educational context
- Support may be provided in various ways including telephone, email, walk-in and Bomgar as well as in the classroom setting
- Assist with password/login issues for AD/student email, wireless, WebAdvisor/Self-Service, and Moodle, etc.
- Operate and trouble shoot interactive video equipment as necessary at an BCC location
- Become proficient with software used in the DL office (Moodle, video editing, Camtasia, screen readers, Adobe Create Suite, Kaltura, Respondus 4.0 and LockDown Browser, etc.)
- Develop technical tip sheets/tutorials for employees and students
- Assists with registration
- Verify courses titles/instructors/student registrations in Moodle and assist with other administrative Moodle functions as requested
- Assists with DL projects as requested
- Assists with faculty support (primarily for Moodle and Respondus) and staff as requested
- Assists with ADA, Quality Matters, and other upcoming initiatives (software support, reviews, captioning, etc.)
- Provides applicable training in both one-on-one and group settings
- Performs other job-related tasks as necessary to ensure institutional and departmental goals and needs are met
- Confidentiality is extremely imperative. Brunswick Community College follows FERPA guidelines.
- Other duties as assigned
- Associate degree in computer related field preferred
- 2 years’ experience supporting computer systems
- Excellent interpersonal, oral and written communication skills
- Knowledge and support of College policies and procedures
- Must have the ability and vocabulary required to communicate with all levels of staff, faculty, subordinates, students, and the public in the performance of the job.
- Maintain a customer focus in providing technology services to the College’s community

How to Apply

A completed and signed Brunswick Community College application, a letter stating your qualifications related to the position requirements, skills and abilities, unofficial transcripts, and resume are preferred for most positions.

Applications can be found online at www.brunswickcc.edu

Applicants should send all documents and inquiries to any of the following:


Human Resources, Brunswick Community College

PO Box 30

Supply, NC, 28462


Fax (910) 754-8229

Telephone: (910) 755-7300

BCC is an Equal Opportunity Employer

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