Job Description

The Financial Aid Advisor is a full-time, 12-month position located primarily in Union County. Under the direction of the Director of Financial Aid and Veteran’s Affairs, the Financial Aid Advisor serves as the point of contact for students and parents, advising them on the various financial aid programs at South Piedmont and assists students with applying for financial aid and scholarships. This position will provide high quality service to students and employees to achieve a high standard of excellence and innovation in support services.

Job Duties

• Assist financial aid applicants in understanding the application process for Pell Grants, College Work-Study, the state need-based scholarship program, general scholarships, and other sources of financial assistance available to students at the college
• Assist students with the Free Application for Federal Student Aid (FAFSA), materials and information in person, by telephone and email
• Assist students with scholarship applications
• Assist in the collection of verification data, as directed by the Director of Financial Aid
• Provide updates and status reports to students regarding their financial aid file
• Provide secretarial support as needed and process departmental mailings
• Attend workshops and seminars on Financial Aid as requested
• Maintain confidentiality of student records and other pertinent information
• Advertise scholarships and availability of financial aid via Kiosk, flyers, signs and by updating SPCC web site
• Provide excellent customer service to students and co-workers
• Meet with the financial aid staff on a regularly scheduled basis to insure uniformity in policy and procedures
• Work variable schedule if needed, including evenings and/or weekends
• Participate on SPCC teams as requested
• Assist in planning, development, implementation and evaluation of planning goals and objectives for the Financial Aid Department in conjunction with the SPCC Strategic Plan
• Assist other areas of Student Affairs as needed
• Ability to deal effectively, cooperatively, and tactfully with faculty, staff, administrators, and students
• Enthusiastic, creative, a team player and work with a diverse student population
• Personal and professional integrity which communicates a sense of mission, leadership and ability to self-start
• A positive and proactive approach in identifying problems, creating innovative solutions and managing projects
• Advocacy for diversity and for students requiring educational assistance to succeed
• Perform various other duties as assigned