Military/Veterans Services Assistant

Military/Veterans Services Assistant

Employer

Fayetteville Technical Community College
2201 Hull Road
Fayetteville, NC 28303
Phone: 910-678-8400

Salary/Grade

College Pay Scale

Benefits

State of NC

Job Category

  • Clerical

Application Period

Opens: Thursday, November 30, 2017
Closes: Monday, December 11, 2017

Target Start Date

Tuesday, January 2, 2018

Expected Work Hours

Varies

Employment Type

Full-Time

Minimum Qualifications

Completion of the twelfth grade, including or supplemented by specialized clerical and office procedures course work; or equivalent.

Communication, both oral and written, skills are necessary. Must have expert efficiency in Microsoft Office (Excel and Word).

Preferred Qualifications

An Associate degree from an accredited college in a business-related field or equivalent 2 years work experience providing counseling services and support military and/or veterans.

Position Description

Fayetteville Technical Community College is seeking qualified applicants for this full-time position at the FTCC Fort Bragg office. The ability to effectively work in a fast paced environment, handle multiple tasks, resolve student issues and work well with others is critical to experiencing success in this position. Expertise in effectively communicating information and providing excellent customer service is essential to this position. Qualified candidates will possess excellent computer skills, demonstrate evidence of a career that includes flexibility and willingness to change; open-mindedness, fairness and the ability to see multiple perspectives; a willingness to take risks, and willingness to accept responsibility for professional and personal growth.

 

Duties:

The successful candidate will:

Greet visitors, respond to informational requests on programs and services; answer telephones.

Perform duties in a manner that represents exemplary customer service both to the general public as well as College staff and personnel.

Participate in student admissions and registration activities, providing information and assistance to students regarding the admissions process, registration process, graduation process, residency issues, forms, deadlines, and requirements.

Inform and explain college policies and procedures to students and/or general public.

Participate in recruiting and attending education fairs on Fort Bragg and surrounding area.

Participate in helping students navigate GoArmyEd registration and TA requests. Participate in helping students registration MyCAA.

Participate in the researching of complex problems and discrepancies in records.

Respond to difficult requests for information and act as liaison to other college departments and divisions.

Perform other related duties as assigned.

How to Apply

Please visit our employment application portal to apply:  https://faytechcc.peopleadmin.com/

Job Post Contact

FTCC-Human Resources
910-678-7342