Part Time Ticket Central Associate

Part Time Ticket Central Associate

Employer

Cape Fear Community College
411 North Front Street
Wilmington, NC 28401
Phone: 910-362-7000

Job Location

Wilmington/Downtown

Salary/Grade

12.75/hr

Benefits

N/A

Job Category

  • Technical/Paraprofessional

Application Period

Opens: Wednesday, December 13, 2017
Closes: Sunday, April 1, 2018

Target Start Date

Wednesday, December 13, 2017

Expected Work Hours

MON-FRI 2-6PM, SAT 10AM-2PM, EVENINGS AND WEEKENDS AS NEEDED

Employment Type

Part Time

Minimum Qualifications

High School Diploma

1 year of experience in the customer service or hospitality industry

Familiarity with database software

Preferred Qualifications

None

Position Description

To provide college event ticketing services; process ticket orders, provide guests with event and college information, and to offer a hospitable, dynamic, professional, and efficient guest experiences in the ticketing process.

This position is the public front-line for the Center and Cape Fear Community College. The candidate will represent the College, Presenting organization, Humanities and Fine Arts Center staff, as well as the County and State. It handles all ticketing operations for CFCC, and provides information in a hospitable fashion to those with inquiries. This role is highly visible and interacts with sponsors, donors, clients (internal and external), and rental client organizations. They provide the highest level of customer service to all guests, vendors, and clients.

Receives general direction and supervision from the Ticket Central and Administrative Manager.

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