Closes: Sunday, April 1, 2018
Target Start Date
Expected Work Hours
High School Diploma
1 year of experience in the customer service or hospitality industry
Familiarity with database software
To provide college event ticketing services; process ticket orders, provide guests with event and college information, and to offer a hospitable, dynamic, professional, and efficient guest experiences in the ticketing process.
This position is the public front-line for the Center and Cape Fear Community College. The candidate will represent the College, Presenting organization, Humanities and Fine Arts Center staff, as well as the County and State. It handles all ticketing operations for CFCC, and provides information in a hospitable fashion to those with inquiries. This role is highly visible and interacts with sponsors, donors, clients (internal and external), and rental client organizations. They provide the highest level of customer service to all guests, vendors, and clients.
Receives general direction and supervision from the Ticket Central and Administrative Manager.