Wilmington / Downtown
Closes: Sunday, December 31, 2017
Target Start Date
Expected Work Hours
High School Diploma or Equivalent
Must be a minimum of 18 years of age
1 year of customer service experience
Supervisory experience is preferred
Performing arts venue experience in Food and Beverage is preferred
ServSafe certification, RASP certification, TIPS certified, CPR/First Aid Certified are preferred
To stock, bartend, cashier, and serve product from the Center’s Concessions Services, support Guest and Performance Services; to administer exceptional customer service of the Center; and to build a recognized, world-class, guest-services experience.
This position is an event, food & beverage, and customer service role committed to the Center’s guests, beneficiaries, and rental clients. This position works closely with the Center Services Coordinator and House Management Team under the supervision of the Center Services Coordinator with assistance from the Food and Beverage Coordinator to ensure a profitable business model from Concession Operations, while ensuring the highest level of customer-service to our guests. The ideal candidate for this position will need to be flexible in supporting Guest and Performance Services at a variety of levels while having a high level of focus on efficiency, process refinement & guest care.
Due to the operating hours and variety of tasks involved in this position, it is critical that this position work with a great deal of independence and sound judgment.
Work hours may vary depending on events schedule, with a maximum of 25 hours per week