Student Success Navigator
Employer
Job Location
This position is seated on our South Campus in Concord, NC
Salary/Grade
Benefits
Job Category
- Clerical
Application Period
Closes: Friday, September 29, 2023
Target Start Date
Expected Work Hours
Employment Type
Minimum Qualifications
- High School Diploma or equivalent (G.E.D.), and two (2) years of clerical, customer service, or office experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.
Preferred Qualifications
- Associate Degree in Business or related area is preferred.
- Higher Education experience is preferred.
- Multilingual skills are preferred. .
Position Description
Under general guidance of the Student Success Lead Navigator, the Student Success Navigator will provide excellent customer service by assisting the students, faculty, and general public in all aspects of their interaction with Rowan-Cabarrus, including providing information about courses, certificate programs, registering students via phone, fax, or any form of electronic communication. The Student Success Navigator will also assist in preparing appropriate forms and solving any enrollment discrepancies.
Other responsibilities include providing general information to the students, faculty, and public regarding procedures related to certificate completions, VA benefits and financial assistance. Input and ideas on methods to improve the student experience are also encouraged and welcome to enhance the overall process.
How to Apply
Click on the direct link below to apply:
https://rcccjobs.com/postings/20116
Having issues? Go to our jobs site, https://rcccjobs.com