Closes: Wednesday, February 28, 2018
Target Start Date
Expected Work Hours
Associate’s degree with course work emphasis in Information Systems, Internet Technologies, or closely related field, with concentration in Systems Administration or Networking; supplemented by one year previous experience and/or training involving instructional technologies, and computer hardware/software support; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job is preferred. Preferred technical education and experience will include a concentration in Windows or Linux server environments depending upon the need.
Physical Requirements: Tasks involve the ability to exert very moderate physical effort in light work, typically involving some combination of stooping, kneeling, crouching and crawling, and which involves some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (up to 20 pounds) and occasionally heavier weight (up to 80 pounds). Tasks may involve extended periods of time at a keyboard or workstation.
Data Conception: Requires the ability to compare and/or judge the readily observable functional, structural or compositional characteristics (whether similar to or divergent from obvious standards) of data, people or things.
Interpersonal Communications: Requires the ability of speaking and/or signaling people to convey or exchange information. Includes receiving direction and instruction from supervisor.
Language Ability: Requires ability to read a variety of policies and procedures, technical manuals, etc. Requires the ability to prepare technical reports, logs, records, correspondence, etc. with proper format, punctuation, spelling and grammar, using all parts of speech. Requires the ability to speak with and before others with poise, voice control and confidence.
Intelligence: Requires the ability to apply principles of logical thinking to define problems, collect data, establish facts and draw valid conclusions; and to deal with several abstract and concrete variables. Requires the ability to learn and understand relatively complex principles and techniques; to make independent judgments in absence of supervision; to acquire knowledge of topics related to primary occupation. Must have the ability to comprehend and interpret received information.
Verbal Aptitude: Requires the ability to record and deliver information, to explain procedures, to follow and give verbal and written instructions; and to teach employees. Must be able to communicate effectively and efficiently in a variety of technical and/or professional languages including computer science and data processing.
Numerical Aptitude: Requires the ability to perform addition, subtraction, multiplication and division; to calculate decimals and percentages; may include ability to perform mathematical operations with fractions; may include ability to compute discount, interest, profit and loss, ratio and proportion; may include ability to calculate surface areas, volumes, weights, and measures.
Form/Spatial Aptitude: Requires the ability to inspect items for proper length, width and shape, and visually read various information.
Motor Coordination: Requires the ability to coordinate hands and eyes using office machinery.
Manual Dexterity: Requires the ability to handle a variety of items, keyboards, office equipment, control knobs, buttons, switches, catches, tools, etc. Must have moderate levels of eye/hand/foot coordination.
Color Discrimination and Visual Acuity: Requires the ability to differentiate colors and shades of color; requires the visual acuity to determine depth perception, peripheral vision, inspection for small parts; preparing and analyzing written or computer data, etc.
Interpersonal Temperament: Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under stress when confronted with emergency situations or tight deadlines.
Physical Communications: Requires the ability to talk and hear: (talking: expressing or exchanging ideas by means of spoken words; hearing: perceiving nature of sounds by ear).
See Minimum Qualifications
Under general supervision, the purpose of the position is to coordinate and administer the overall structure, functioning, security, and performance of server hardware/software. Employees in this classification perform a wide array of tasks including server implementation, administration, layout and design, user management, security audits, backup and recovery and user support services.
Coordinates, manages, and maintains hardware and software of servers such as Active Directory, Email, Student Information Systems, (SIS), Enterprise Resource Planning, (ERP), and other mission critical and non-mission critical services; designs, implements, and maintains user accounts and manages user rights on production servers; provides for retention, backup and disaster recovery processes.
Coordinates, manages, and maintains hardware and software of network server devices, filters, and peripheral equipment which are under their prescribed responsibilities.
Coordinates, manages, and maintains hardware and software of SAN storage of administrated systems; monitors disk space, conducts archiving/purging of outdated information, analyzes service utilization; analyzes computer system logs to evaluate server performance; analyzes server requirements and efficiency.
Coordinates, manages, and maintains hardware and software of both virtual and physical servers.
Coordinates, manages, and maintains hardware and software of in-house web server hardware and software; backup and maintenance procedures; tests new software; evaluates server performance; identifies system/response time problems; coordinates hardware and software upgrades; maintains security on servers.
Provides support for PCC’s ERP, SIS and all third party software on desktops. Identifies, troubleshoots, and resolves printer, and personal computer hardware problems which are under their prescribed responsibilities.
Manages, installs, and troubleshoots externally provided proprietary administrative software and operating systems from the North Carolina Community College system and other outside vendors.
Manages, schedules, maintains backups and testing/verification processes for physical and virtual administrative computing servers which are under their prescribed responsibilities.
Assists in communicating technology policies, procedures, and guidelines to college employees.
Operates a variety of office equipment such as computer, printer, telephone, calculator, etc.
Uses general office supplies.
Interacts and communicates with various groups and individuals such as immediate supervisor, employees, other departments, college officials, faculty, staff, vendors, the public, outside agencies, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.
Performs other duties as directed.