Transcript Evaulation Specialist

Transcript Evaulation Specialist

Employer

Durham Technical Community College
1637 Lawson Street
Durham, NC 27703
Phone: 919-536-7200

Job Location

 

Durham, North Carolina

Salary/Grade

$36,000 -$42,000

Benefits

Full Time Benefits

Job Category

  • Professional

Application Period

Opens: Wednesday, March 28, 2018
Closes: Thursday, May 31, 2018

Target Start Date

Wednesday, March 28, 2018

Expected Work Hours

A minimum of a 40-hour workweek as determined with the supervisor to allow the employee to fulfill the assigned duties and responsibilities, including occasional evening and weekend hours. Summer schedules may vary to enable four-day or four-day and fo

Employment Type

Full-Time Position

Minimum Qualifications

 

Education: Bachelor’s degree in records management, information systems, or other related programs.

Work Experience: Two years’ experience transcript evaluation with two or more years’ working in a customer service environment, or electronic records management experience with two or more years’ working in a customer service environment..

Preferred Qualifications

Education: Bachelor’s degree in records management, information systems, or other related programs.

Work Experience: Two years’ experience transcript evaluation with two or more years’ working in a customer service environment, or electronic records management experience with two or more years’ working in a customer service environment.

Position Description

Transcript Evaulation SpecialistDepartmentStudent Development and SupportFLSANon-ExemptMinimum Qualifications

Education: Bachelor’s degree in records management, information systems, or other related programs.

Work Experience: Two years’ experience transcript evaluation with two or more years’ working in a customer service environment, or electronic records management experience with two or more years’ working in a customer service environment.

Preferred Qualifications
Knowledge, Skills and Abilities

1. An affinity for organization, accuracy and efficiency in a fast-paced environment.
2. Excellent interpersonal skills, organizational skills, customer service skills, attention to detail, effective oral and written correspondence, and public relation skills.
3. Experience with college student information systems, specifically Colleague, Banner or Datatel.
4. Proficiently use Microsoft Office Suite.
5. Excellent interpersonal skills, organizational skills, attention to detail, effective oral and written correspondence, and public relation skills.
6. Ability to work with a diverse student population.
7. Understanding of the mission, goals, and objectives of a community college.

Essential Functions

The Student Information and Records Transcript Evaluation Specialist is responsible for coordinating a comprehensive system of transcript evaluation for students transferring to Durham Tech. The Transcript Evaluation Specialist determines a student’s eligibility for transferable credit through the examination of external transcripts. Specific duties for this position include the following:

Job Duties

• Serve as a college expert on information regarding the transferability of external courses and their equivalents at Durham Technical Community College.
• Evaluate incoming external transcripts (transcripts originating from other high schools, colleges, and universities, domestic or international) to determine and officially record equivalent transfer credit in accordance with Durham Technical Community College’s, Southern Association of Colleges and Schools’, and Department of Education’s policies and regulations.
• Determine if external transcripts originate from accredited colleges and universities, domestic or international.
• Ensure that transfer credit is accurately and completely recorded in the student information system (Colleague) to support degree audit and advising functions. 
• Ensure proper security for Durham Tech’s student educational records in accordance with the Family Educational Rights and Privacy Act (FERPA), state law, NC Community College System regulations, and college policies and procedures.
• Utilize, re-design, and implement processes to scan, document image, and automate transcript evaluation tasks in Colleague, Durham Tech’s student information system.
• Maintain current knowledge and communication with external liaisons at high schools, colleges, and universities to stay up to date on course descriptions, number systems, and other information necessary to provide accurate transcript assessment.
• Maintain current knowledge and communication with the curriculum deans, internal program directors, division heads, college advisors, and other college personnel to stay up to date on Durham Tech’s course descriptions, pre-requisites, course number systems, and other advising or course information necessary to provide accurate external transcript assessment.
• Participate and maintain current knowledge via on-going professional development for transcript evaluation functions in Colleague and other technical support concerns.
• Manage student and advisor electronic, and written correspondence with specific regard to transcript evaluation and transfer credit activities.
• Provide support to students or advisors who have questions or concerns about transcript evaluation.
• Develop and maintain a web-based college manual with specific written procedures on the receipt, evaluation, and recording of external transcripts.
• Serve as backup for all other Student Information and Records office functions including, but not limited to printing internal student transcripts as needed, entering and processing graduation applications, and assisting with grades.
• Provide reception coverage in the Student Information and Records office when needed.
• Assist with registration and graduation day activities.
• Participate as part of the unit’s team in planning and decision making for the Student Information and Records office.
• Create and manage databases, spreadsheets, queries, and electronic communication that support the operations of the department and transcript evaluation processes.
• Create a positive relationship with visitors and ensure the interaction is welcoming, efficient, and a satisfying experience.
• Additional duties shall include other appropriate activities as assigned by the assistant registrar, assistant dean, dean, the vice president, and/or the president.

Physical Demands

: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. The physical and mental demands described as follows are representative of those that must be met by an employee in performing the essential functions of this job: 
• Ability to sit and stand for long periods of time; 
• Ability to lift, at times, up to 10 lbs.; 
• Sufficient visual acuity and manual dexterity to use a computer for extended periods of time; 
• Ability to express or exchange ideas through oral communication and to hear vocal responses within office range; 
• Infrequent travel between buildings on campus, to other campuses, or locally or out-of-town to attend conferences.

Required Working Hours: A minimum of a 40-hour workweek as determined with the supervisor to allow the employee to fulfill the assigned duties and responsibilities, including occasional evening and weekend hours. Summer schedules may vary to enable four-day or four-day and fo

How to Apply

https://durhamtech.peopleadmin.com/

The online application process will allow you to review the status of your application during the recruitment process, to update your online application, and to apply for positions that become available in the future.

New Users

Please take a moment to become familiar with the system:
• To search positions, click the Search Jobs link. 
• To apply for a job, click the Create Account link, then follow the directions.

For assistance with the online employment application, please contact Human Resources at 919-536-7244 or humanresources@durhamtech.edu.
Assistance will be available Monday - Friday between the hours of 8:00 am and 5:00 pm.

Job Post Contact

Durham