#60088036 Business Systems Analyst II (Program Control Analyst)

#60088036 Business Systems Analyst II (Program Control Analyst)


North Carolina Community Colleges System Office
200 West Jones Street
Raleigh, NC 27603
Phone: 919-807-7100

Job Location

200 W. Jones Street
Raleigh, NC 27603


$61,209 – $85,251


State of NC

Job Category

  • Technical/Paraprofessional

Application Period

Opens: Thursday, May 25, 2023
Closes: Friday, June 9, 2023

Target Start Date

Monday, July 3, 2023

Expected Work Hours

8am-5pm M-F

Employment Type

Full-Time Position

Minimum Qualifications

Bachelor’s degree from appropriately accredited institution in a discipline related to the area of assignment with three years of programmatic experience related to the area of assignment; or an equivalent combination of training and experience.

Preferred Qualifications


Position Description


The North Carolina Community College System (System Office) is a statewide network of 58 public community colleges. The system enrolls over 500,000 students annually. It is the 3rd largest in the nation based on the number of colleges. It also provides data to the North Carolina Learning Object Repository by collecting, contributing, and sharing digital learning resources for use in traditional or distance learning environments. The mission of the North Carolina Community College System is to open the door to high-quality, accessible educational opportunities that minimize barriers to post-secondary education, maximize student success, develop a global, multicultural, and competent workforce, and improve the lives and wellbeing of N.C. citizens. To learn more about the NC Community College System Office and the Great 58 visit our website About Us | NC Community Colleges

NC Community Colleges System Office has an opening for a Program Control Analyst in the Technology Solutions and Distance Learning Division. The recruitment range: $61,209 – $85,251.

The Technology Solutions and Distance Learning Division is responsible for the technical architecture, enterprise business services and technology for the North Carolina Community Colleges System Office and the 58 community colleges that make up the North Carolina Community Colleges System (NCCCS).

The IT Service Management & Strategy is tasked and structured to represent and manage multiple System-wide Information Technology (IT) functions, products, projects. The primary responsibility of this team is measuring, analyzing, and responding to daily, monthly, quarterly, and annual projects, financial and operational performance measures.

DESCRIPTION OF WORK: A successful Program Control Analyst, uses financial information to study, analyze and monitor enterprise performance and provide insight into the NC Community College System to enable fact-based decisions.

The Program Control Analyst will:

  • Provide financial, business-centric project and program control experience and guidance for IT operations and services.
  • Advise and consult with agency leaders and project managers.
  • Provide knowledge of the North Carolina Community College System (NCCCS), state and federal business reporting and Project Management processes, procedures, documentation, checklists, etc.
  • Support detailed planning, project testing, and perform risk assessments and their associated risk mitigation actions through financial and contract performance analysis.
  • Work independently, use reason and judgment to produce accurate and reliable financial and project performance analysis under time constraints.
  • Translate and communicate complex business and financial concepts to technical personnel and non-IT business users.
  • Manage and track IT contracts across the contract timeline from inception to completion
  • Review programs and services portfolios by analyzing historical and projected cost/schedule performance.
  • Provide guidance on business case development, cost estimation and change requests for maintaining project cost and schedule.
  • Work with project managers to develop project cost and benefits.
  • Help the development of budgets based on scope of work including estimates for staffing, hardware, software and services.
  • Review project change requests to ensure they accurately represent the change in budget or schedule.
  • Assess the business case and make recommendations for improvements in identifying cost items or calculating cost for both the project and operations and maintenance.
  • Perform other duties as may be assigned.

Data elements that the analyst will include, but is not limited to, NCAS reports, including the BD701; College Budgeting and Accounting System (CBAS); E-Procurement System; and Accrual Funds.


  • Background should include portfolio, program and project management processes and practices.
  • Must be skilled in financial management, understanding of business case development, project costs, and support costs related to technology investments.
  • Must have excellent oral and written communication skills and the ability to present information to employees and managers in a clear and concise manner.
  • Must be customer focused and proven experience in working in a time sensitive environment while solving complex problems.
  • Expertise in MS Office products, especially MS Excel.


  • Agile/Scrum methodology experience.
  • Experience with ServiceNow or similar ITSM solution.
  • Experience with Process mapping/design software (such as Visio).
  • Ability to build rapport with people from diverse backgrounds.
  • Knowledge of MS Project, portfolio project management tool preferred.
  • A professional license/certification in a related field such as CPA, CFA, PMP, FRM or Financial Modeling is preferred.

How to Apply

STATE EMPLOYEE COMPENSATION & BENEFITS: We value our employees and offer a wide variety of competitive and family-friendly benefits. The state of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave, and personal observance is available to eligible employees. Some highlights include:

  • The best-funded pension plan/retirement system in the nation according to Moody’s Investor’s Service
  • Twelve (12) holidays/year
  • Fourteen (14) vacation days/year which increase as the length of service increases and accumulate year-to-year
  • Twelve (12) sick days/year which is cumulative indefinitely
  • Longevity pays lump sum payout yearly (based on length of service beginning 10 years and up)
  • 401K, 457, and 403(b) plans

Learn more about employee perks/benefits:




The North Carolina Community College System Office uses the Merit-Based Recruitment and Selection Plan to fill positions SUBJECT to the State Human Resources Act with the most qualified applicants. When a salary range or recruitment range is posted, the actual salary will be based on relevant competencies, knowledge, skills and abilities, internal equity, and budgetary considerations pertinent to the advertised position. All post-high school degrees must be from appropriately accredited institutions.

Individuals interested in applying for this position must complete the online process at https://www.nc.gov/jobs, Résumés will not be accepted in lieu of the application. Work history and credentials must appear on the application to receive consideration during the selection process.


For further information, please contact:

North Carolina Community College System
Human Resources | Caswell Building
5001 Mail Service Center | Raleigh, NC 27699-5001
Phone: (919) 807-7177 | Fax: (919) 807-7222

Job Post Contact

North Carolina Community College System
Human Resources | Caswell Building
5001 Mail Service Center | Raleigh, NC 27699-5001
Phone: (919) 807-7177 | Fax: (919) 807-7222