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The North Carolina Community College System (System Office) is a statewide network of 58 public community colleges. The system enrolls over 500,000 students annually. It is the 3rd largest in the nation based on the number of colleges. It also provides data to the North Carolina Learning Object Repository by collecting, contributing, and sharing digital learning resources for use in traditional or distance learning environments. The mission of the North Carolina Community College System is to open the door to high-quality, accessible educational opportunities that minimize barriers to post-secondary education, maximize student success, develop a global, multicultural, and competent workforce, and improve the lives and wellbeing of N.C. citizens. To learn more about the NC Community College System Office and the Great 58 visit our website About Us | NC Community Colleges

NC Community Colleges System Office has an opening for a Program Control Analyst in the Technology Solutions and Distance Learning Division. The recruitment range: $61,209 – $85,251.

The Technology Solutions and Distance Learning Division is responsible for the technical architecture, enterprise business services and technology for the North Carolina Community Colleges System Office and the 58 community colleges that make up the North Carolina Community Colleges System (NCCCS).

The IT Service Management & Strategy is tasked and structured to represent and manage multiple System-wide Information Technology (IT) functions, products, projects. The primary responsibility of this team is measuring, analyzing, and responding to daily, monthly, quarterly, and annual projects, financial and operational performance measures.

DESCRIPTION OF WORK: A successful Program Control Analyst, uses financial information to study, analyze and monitor enterprise performance and provide insight into the NC Community College System to enable fact-based decisions.

The Program Control Analyst will:

• Provide financial, business-centric project and program control experience and guidance for IT operations and services.
• Advise and consult with agency leaders and project managers.
• Provide knowledge of the North Carolina Community College System (NCCCS), state and federal business reporting and Project Management processes, procedures, documentation, checklists, etc.
• Support detailed planning, project testing, and perform risk assessments and their associated risk mitigation actions through financial and contract performance analysis.
• Work independently, use reason and judgment to produce accurate and reliable financial and project performance analysis under time constraints.
• Translate and communicate complex business and financial concepts to technical personnel and non-IT business users.
• Manage and track IT contracts across the contract timeline from inception to completion
• Review programs and services portfolios by analyzing historical and projected cost/schedule performance.
• Provide guidance on business case development, cost estimation and change requests for maintaining project cost and schedule.
• Work with project managers to develop project cost and benefits.
• Help the development of budgets based on scope of work including estimates for staffing, hardware, software and services.
• Review project change requests to ensure they accurately represent the change in budget or schedule.
• Assess the business case and make recommendations for improvements in identifying cost items or calculating cost for both the project and operations and maintenance.
• Perform other duties as may be assigned.

Data elements that the analyst will include, but is not limited to, NCAS reports, including the BD701; College Budgeting and Accounting System (CBAS); E-Procurement System; and Accrual Funds.

KNOWLEDGE/SKILLS/AND ABILITIES:

• Background should include portfolio, program and project management processes and practices.
• Must be skilled in financial management, understanding of business case development, project costs, and support costs related to technology investments.
• Must have excellent oral and written communication skills and the ability to present information to employees and managers in a clear and concise manner.
• Must be customer focused and proven experience in working in a time sensitive environment while solving complex problems.
• Expertise in MS Office products, especially MS Excel.

PREFERENCES:

• Agile/Scrum methodology experience.
• Experience with ServiceNow or similar ITSM solution.
• Experience with Process mapping/design software (such as Visio).
• Ability to build rapport with people from diverse backgrounds.
• Knowledge of MS Project, portfolio project management tool preferred.
• A professional license/certification in a related field such as CPA, CFA, PMP, FRM or Financial Modeling is preferred.