#60088173 Social Research Specialist II (Customized Training Program Specialist)

#60088173 Social Research Specialist II (Customized Training Program Specialist)


North Carolina Community Colleges System Office
200 West Jones Street
Raleigh, NC 27603
Phone: 919-807-7100

Job Location

200 W. Jones Street
Raleigh, NC 27603


$50,357 – $62,000/NC15


State of NC

Job Category

  • Professional

Application Period

Opens: Tuesday, January 31, 2023
Closes: Tuesday, February 14, 2023

Target Start Date

Monday, April 3, 2023

Expected Work Hours

8am - 5pm M-F

Employment Type


Minimum Qualifications

Bachelor’s degree in a discipline related to the field assigned to the position from an appropriately accredited institution and two years of related experience; or an equivalent combination of education and experience.

Preferred Qualifications


Position Description


The North Carolina Community College System (System Office) is a statewide network of 58 public community colleges. The system enrolls over 500,000 students annually. It is the 3rd largest in the nation based on the number of colleges. It also provides data to the North Carolina Learning Object Repository by collecting, contributing, and sharing digital learning resources for use in traditional or distance learning environments. The mission of the North Carolina Community College System is to open the door to high-quality, accessible educational opportunities that minimize barriers to post-secondary education, maximize student success, develop a global, multicultural, and competent workforce, and improve the lives and wellbeing of N.C. citizens. To learn more about the NC Community College System Office and the Great 58 visit our website About Us | NC Community Colleges

NC Community Colleges System Office has an opening for a Customized Training Program Specialist in the Economic Development Division. The recruitment range: $50,357 – $62,000.

The Economic Development team provides education, training, and support services for new, expanding, and existing business and industry in all 100 North Carolina counties through our network of 58 community colleges. The mission of ApprenticeshipNC is to ensure North Carolina has an innovative, relevant, effective, and efficient workforce development system that develops adaptable, work ready, skilled talent to meet the current and future needs of workers and businesses to achieve and sustain economic prosperity.

Categories of Apprenticeships: There are many types of apprenticeships programs of various duration, level of required technical education, and level of employer investment.  Depending on their design, these programs may be more attractive to specific demographics, including an employer’s existing workforce, veterans, high school, or college students.

DESCRIPTION OF WORK:  The position of Customized Training Program Specialist (CTPS) reports directly to the Associate Vice President for Customized Training. The primary purpose of this position is to serve as the Customized Training Subject Matter Expert (SME) and liaison in the development, implementation, and management of the Colleague Information System - Customized Enhancement Module (and future Banner System Customized Training Modules); review, approve, and monitor funds allocated to the 58 community colleges for implementation of customized training projects; and serve as the Customized Training Data Coordinator to develop and provide customized training reports for submission to the System President, State Board of Community Colleges, and the Joint Legislative Education Oversight Committee.


  • Ability to work independently
  • Attention to detail
  • Ability to make tight deadlines
  • Excellent communication skills both oral and written
  • Innovative thinker and team member
  • Working knowledge of computer applications/software such as ‘Colleague or Banner’
  • Knowledge of NC Community College System
  • Knowledge of Business Objects and Requirements
  • Experience or knowledge of Web authoring tools
  • Adobe Acrobat Writer
  • MS Office (Excel, Word, PowerPoint)

How to Apply

STATE EMPLOYEE COMPENSATION & BENEFITS: We value our employees and offer a wide variety of competitive and family-friendly benefits. The state of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave, and personal observance is available to eligible employees. Some highlights include:

  • The best-funded pension plan/retirement system in the nation according to Moody’s Investor’s Service
  • Twelve (12) holidays/year
  • Fourteen (14) vacation days/year which increase as the length of service increases and accumulate year-to-year
  • Twelve (12) sick days/year which is cumulative indefinitely
  • Longevity pays lump sum payout yearly (based on length of service beginning 10 years and up)
  • 401K, 457, and 403(b) plans

Learn more about employee perks/benefits:



The North Carolina Community College System Office uses the Merit-Based Recruitment and Selection Plan to fill positions SUBJECT to the State Human Resources Act with the most qualified applicants. When a salary range or recruitment range is posted, the actual salary will be based on relevant competencies, knowledge, skills and abilities, internal equity, and budgetary considerations pertinent to the advertised position. All post-high school degrees must be from appropriately accredited institutions.

Individuals interested in applying for this position must complete the online process at https://www.nc.gov/jobs, Résumés will not be accepted in lieu of the application. Work history and credentials must appear on the application to receive consideration during the selection process.

Job Post Contact

North Carolina Community College System
Human Resources | Caswell Building
5001 Mail Service Center | Raleigh, NC 27699-5001
Phone: (919) 807-7177 | Fax: (919) 807-7222