Closes: Friday, August 6, 2021
Target Start Date
Expected Work Hours
Experience in admissions, financial aid, student records, or related area within a community college or other institution of higher education.
Demonstrated ability to effectively communicate and provide exceptional customer service.
Demonstrated ability to interpret regulations, office policy and procedures.
Proficiency in MSWord, MSExcel, MSPowerPoint
Must be physically able to perform job duties.
Proficiency in Colleague
*HIRING FOR 2 POSITIONS*
The academic advisor will provide learning-centered academic advising that aligns with students’ needs and career goals. The advisor must understand and articulate campus programs, policies, and procedures, assists students to develop college success strategies, and understands the impact of decision-making on progression, success and outcomes. This position will potentially have an advising load of 300-400 advisees in one or more designated areas.
The academic advisor will assist and be the primary point of contact for all students needing program changes, course withdrawals and the drop/add process.
Additional responsibilities include participating in New Student Orientations, responding to student and parent inquiries, managing enrollment data, participating in campus-wide projects, and other duties which support the mission and initiatives of the college.
Hours for this professional staff position will be primarily in the daytime, Monday through Friday; however, occasional evening and weekend hours may be required during peak enrollment periods.
•Utilizes developmental, strength-based, and appreciative advising approaches to provide comprehensive, culturally responsive, proactive advising to students.
•Assists students with creating comprehensive customized educational plans to ensure their success; monitors academic performance, and guides students to successful completion of their graduation requirements.
•Assists students in identifying and understanding problems or concerns that affect academic achievement, and provides appropriate interventions and supports achievement of academic success by referring students to institutional and/or community resources as appropriate.
•Maintains frequent, ongoing contact with advisees and is readily available for students when needed.
•Builds and maintains relationships with faculty to provide support and intervention to students during critical momentum/loss points, including times when students are placed on academic warning and probation.
•Utilizes “early alert” technologies and strategies to improve student retention, progression, and completion, including developing, delivering and sponsoring workshops, seminars etc. on student success strategies.
•Reviews and interprets placement and other standardized test scores, unofficial transcripts, non-cognitive assessments and course prerequisites in relation to program requirements, educational goals and success strategies.
•Participates in new student orientations and in the development of advising materials, including e-advising services and processes that facilitate an efficient and effective advising system.
•Communicates regularly and effectively with faculty and staff throughout the College to remain knowledgeable about programs and services and acts as a liaison with academic programs and services.
•Exhibits excellent written and oral communication skills and provides exceptional customer service to students and the campus community in a professional, helpful and courteous manner.
•Maintains sensitivity, understanding and respect for a diverse academic environment, inclusive of students, faculty, and staff of varying social, economic, cultural, ideological, and ethnic backgrounds.
•Critically evaluates advising practices and College processes and provides ideas for improvement when needed.
•Actively participates in planning and decision-making for student success initiatives.