Job Summary:
The Academic Advisor I, Student Services Division, will manage a caseload of students, providing academic, social and personal support and success coaching to our students under direct supervision and support of an Academic Advisor II.

Essential Duties and Responsibilities:
 

• work as a hands-on educational planner, academic advisor, mentor and coach to a caseload of students - instilling a sense of excitement regarding student success, retention, and graduation
• assist students with the challenges balancing academic life with external commitments and situations that may interfere with their ability to be successful students
• promote academic success by continually monitoring student progress throughout the semester
• work with students and faculty to ensure that individual advisees are engaged with the College and are maintaining satisfactory academic progress
• Teaches advisees the registration process during onboarding and each semester as needed ensuring that they are working to resolve any holds on their accounts, including, but not limited to student accounts, financial aid, admissions, and registration holds
• assist with new student enrollment and recruitment activities including; but not limited to, placement testing, open houses, orientation, FAFSA Days, etc.

Related Responsibilities:
 

• keep current on all aspects of academic programs, academic support services, student information system procedures, enrollment processes and procedures, College policies, mission and philosophy
• serve on college-wide committees
• review policies/procedures and recommend changes with the goal of improving the student experience
• complete other duties and assignments as directed