Job Summary:
The part-time Student Services Advisor will provide advising and success coaching to incoming new students.

Essential Duties and Responsibilities:
• Work as a hands-on educational planner, academic advisor, mentor and coach to new students -
instilling a sense of excitement regarding student success, retention, and graduation.
• Assist students with the challenges balancing academic life with external commitments and situations
that may interfere with their ability to be successful students.
• Promote academic success by continually monitoring student progress throughout the semester.
• Work with students and faculty to ensure that individual advisees are engaged with the College and are
maintaining satisfactory academic progress.
• Assist students through the registration and re-enrollment process each semester ensuring that they are
working to resolve any holds on their accounts, including, but not limited to student accounts, financial
aid, immunizations, admissions, and registration holds.

Related Responsibilities:
• Keep current on all aspects of academic programs, academic support services, student information
system procedures, enrollment processes and procedures, College policies, mission and philosophy.
• Serve on college-wide committees.
• Review policies/procedures and recommend changes with the goal of improving the student experience.
• Complete other duties and assignments as directed.
Knowledge, Skills and Abilities:
• Be a highly-motivated self-starter with the ability to work in a fast paced environment.
• The ability to multi-task, while paying special attention to detail.
• Ability to collaborate with academic departments in managing all aspects of advising.
• Knowledge of the college enrollment process including applying for federal financial aid.
• Knowledge of Microsoft Office, student information systems, database administration, and
internet/email platforms.
• Excellent oral and written communication skills and strong presentation skills.
• Demonstrated ability to develop interpersonal and organizational relationships.

Education and Experience Requirements:
• Master's degree from an accredited institution is preferred.
• Two years of experience employed in an advising or guidance capacity is preferred.
• Experience working with and a demonstrated sensitivity to understanding the needs and concerns of a
diverse student population, many of whom are first generation college students, is essential to the
incumbent's success.
• Experience working with students in a higher education setting preferred.

Surroundings/Environment:
Standard office environment, usually indoors away from the elements, with moderate noise.

Physical Effort:
While performing the duties of this job, the employee is required to maintain a stationary position for
an extended period; move about the office, operate and position computers and files, as needed; and
frequently communicate with others. The employee may occasionally move up to 15 pounds. Work
may include operation of a motor vehicle.

Scheduling:
This is a part-time position working 12-15 hours per week. Working hours may be between 8:00 am
to 4- 4:30 pm, Monday through Friday; however, must be available to work occasionally on weekends
and evenings