Academic Support Center Director

Academic Support Center Director


South Piedmont Community College
680 US 74
Polkton, NC 28135
Phone: 704-272-5300

Job Location

Serving locations within Anson and Union Counties as well as virtually


Commensurate with education and experience


Full-Time Benefits

Job Category

  • Professional

Application Period

Opens: Monday, May 4, 2020
Closes: Tuesday, June 30, 2020

Target Start Date

Wednesday, July 1, 2020

Expected Work Hours


Reports to

Associate Vice President of Academic Affairs for Student Success

Employment Type


Minimum Qualifications

• Master’s Degree in Education, Developmental Education, Adult Education, or a related field.
• Demonstrated knowledge of adult learning theory, concepts, and teaching methodology.
• Two (2) years’ experience providing direct professional tutoring services or developing and implementing instructional support related programming in an educational setting.

Preferred Qualifications

• Five years of increasingly responsible experience supervising faculty and/or instructional program staff in a variety of academic and program areas.
• Demonstrated knowledge of a variety of instructional techniques and methods, including web-based learning resources.
• Experience implementing technologies used to deliver and manage tutoring and instructional support.
• Teaching experience
• Experience working in a postsecondary setting

Position Description

Job Description

The Academic Support Center Director is a full-time, 12-month position serving locations within Anson and Union Counties as well as virtually. Under the direction of the Associate Vice President of Academic Affairs for Student Success, the Academic Support Center Director is responsible for ushering in comprehensive virtual and on-site instructional support, providing training and supervision of tutoring staff, and overseeing daily operations of the Academic Support Centers. The Director of Academic Support will evaluate tutoring and other instructional support programming that is provided to students and faculty and monitor student outcomes to implement individual interventions to improve student success. This position will work collaboratively with Academic Support Center tutors, faculty, department chairs, and deans to provide services and instructional support aimed at increasing retention and completion rates.

Job Duties

• Research and identify contemporary learning assistance practices and instructional resources available to assist students in reinforcing academic concepts both virtually and on-site
• Design and implement evaluation tools to assess Academic Support Center usage and student benefits; prepare reports and statistics documenting program usage.
• Select, supervise, train, motivate, and evaluates part-time professional and peer tutors within the Academic Support Centers.
• Utilize institution’s early alert system to ensure the most at-risk students are receiving appropriate instructional support interventions.
• Work collaboratively with faculty to develop content specific programming and support materials.
• Ensure compliance with auditing requirements including referrals and FTE reports
• Develop, implement, and oversee an embedded tutoring model; leads professional and peer tutors in the development and implementation of specialized supplemental instruction programming.
• Others duties as assigned.


How to Apply

Job Post Contact

South Piedmont Community College

Human Resources

PO Box 126

Polkton, NC 28135