Job Description

The Academic Support Center Director is a full-time, 12-month position serving locations within Anson and Union Counties as well as virtually. Under the direction of the Associate Vice President of Academic Affairs for Student Success, the Academic Support Center Director is responsible for ushering in comprehensive virtual and on-site instructional support, providing training and supervision of tutoring staff, and overseeing daily operations of the Academic Support Centers. The Director of Academic Support will evaluate tutoring and other instructional support programming that is provided to students and faculty and monitor student outcomes to implement individual interventions to improve student success. This position will work collaboratively with Academic Support Center tutors, faculty, department chairs, and deans to provide services and instructional support aimed at increasing retention and completion rates.

Job Duties

• Research and identify contemporary learning assistance practices and instructional resources available to assist students in reinforcing academic concepts both virtually and on-site
• Design and implement evaluation tools to assess Academic Support Center usage and student benefits; prepare reports and statistics documenting program usage.
• Select, supervise, train, motivate, and evaluates part-time professional and peer tutors within the Academic Support Centers.
• Utilize institution’s early alert system to ensure the most at-risk students are receiving appropriate instructional support interventions.
• Work collaboratively with faculty to develop content specific programming and support materials.
• Ensure compliance with auditing requirements including referrals and FTE reports
• Develop, implement, and oversee an embedded tutoring model; leads professional and peer tutors in the development and implementation of specialized supplemental instruction programming.
• Others duties as assigned.