Accounts Receivable Specialist

Accounts Receivable Specialist


Montgomery Community College
1011 Page Street
Troy, NC 27371
Phone: 910-576-6222

Job Location

1011 Page St. Troy, NC 27371


Depends On Qualifications


Full-Time Benefits

Job Category

  • Clerical

Application Period

Opens: Tuesday, May 28, 2024
Closes: Tuesday, June 11, 2024

Target Start Date

Monday, June 17, 2024

Expected Work Hours

M-Th 8am-5pm & Fri 8am-3pm

Reports to

Director of Financial Services

Employment Type


Minimum Qualifications

High School diploma or High School Equivalency required, plus 2-3 years of work experience in an office setting.  

Accounts Receivable Specialist must be demonstrate a high level of accuracy, attention to detail, and be customer-service driven.  Must be able to work collegially with other members of staff and maintain effective working relationships with students and colleagues.  Must adhere to all confidentiality requirements and follow the college's policies, procedures, and other established guidelines.  Must be able to move from one task to the other without difficulty. Position requires frequent sitting at a desk or workstation using a telephone, computer, keyboard, mouse and some standing and walking.   Position requires the ability to communicate effectively with students, employees and the public in a respectful manner.

Required to occasionally work evenings during student late registration, graduation and other college special commitments.

Preferred Qualifications

Associates degree in Accounting, Business Administration or other related field is preferred.  Experience with accounts receivable, accounts payable or other related office work preferred.  Experience with Community College System or Local Government is preferred. 

Position Description

Application review will begin on June 11, 2024

Reports to:  Director of Financial Services

Supervises:  None

The Accounts Receivable Specialist is responsible for managing all aspects of collections on accounts receivable, engaging with students to address account concerns, processing payments, invoicing students, processing financial aid transactions, issuing student refunds, and maintaining accurate financial records.  The role requires a strong understanding and application of cashiering principles with a community college environment.  

The Accounts Receivable Specialist reports to the Director of Financial Services and directs all Business Office guests to the appropriate personnel.  This valuable role serves as the face of the Business Office and should create a customer-service, courteous and friendly atmosphere for all students, staff, faculty, and guests.

 Essential Responsibilities:

  • Receives and accurately receipts all funds for the college including but not limited to student payments, third-party sponsorships, electronic fund transfers, and donor gifts and scholarships.
  • Prints and reviews daily cash analysis reports.
  • Transports deposits to the bank.
  • Performs cash reconciliation by retrieving credit card payments from the prior day and submitting them to Accounts Payable for daily deposit.
  • Works closely with Student Records and Financial Aid Offices to ensure tuition, fees, lab fees, and financial awards posted to student accounts are correct.  Run the processes daily to post charges to student accounts and the general ledger.  Research any errors and make adjustments where necessary.
  • Adds and removes registration holds; prints, reviews, and mails bills; calls on delinquent account balances; submits student accounts to collection agency; and submits accounts to the state setoff debt program.
  • Works closely with Student Services and Continuing Education Registrars to run the de-registration processes for non-payment at the start of each semester.
  • Prepares invoices to students, faculty, staff, and third-party agencies for all accounts receivable billings; maintains accurate records of billings; and monitors accounts monthly for delinquency in payment.
  • Works closely with the Financial Aid Department to analyze the application of sponsorships, federal funds, and other payments applied to student accounts and processes student bills.
  • Monitors financial aid postings, distributes financial aid checks, and performs required financial aid reallocations to reconcile with the general ledger.
  • Follows up on outstanding student refunds and financial aid checks.
  • Generates accounts receivable reports and monthly statements and verifies accuracy of transactions.
  • Generates invoices for sponsorship billing and monthly reconciliation of outstanding invoices.
  • Provides guidance and assistance in generating sponsorship agencies and awards.
  • Compiles and submits fee waiver remission reports.
  • Assists students with all questions about payments, refunds, collections, and deadline dates.
  • Administers the student tuition deferment payment program.
  • Serves as point of contact for resolving class registration billing differences.
  • Analyzes student accounts to determine eligibility for refunds due from dropped classes, overpayments, or Financial Aid awards, and voucher student refunds for AP processing.
  • Process Title IV returns.
  • Scans various accounts receivable, financial aid reports, supporting documents, and journal entries into the document storage system, Etrieve.
  • Maintains working knowledge of federal and state laws related to Accounts Receivable.
  • Serves as the contact person for reporting uncollectible accounts to the N.C. Department of Revenue Set Off Unit, the Attorney General’s Office, and the collection agency.
  • Participates on campus-wide committees as directed; attends staff meetings, and ensures annual professional development requirements are met.
  • Serves as the face of the Business Office by providing excellent professional customer service to all internal and external customers and directing them to the appropriate personnel as required.  This requires a general understanding of all the Business Office personnel's job responsibilities and current calendar commitments.
  • Performs other duties as assigned by the Director of Financial Services or the College Administration in support of the College's mission, core values and goals.
  • May serve as backup to Accounts Payable as needed.

Supplemental Information:

Equal Employment Opportunity

Montgomery Community College provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex (including pregnancy), national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 


Job Post Contact

Amy Goodwin

Director of Human Resources

Montgomery Community College

1011 Page Street

Troy, NC 27371

Phone:  910-898-9634