Application review will begin on June 11, 2024

Reports to:  Director of Financial Services

Supervises:  None

The Accounts Receivable Specialist is responsible for managing all aspects of collections on accounts receivable, engaging with students to address account concerns, processing payments, invoicing students, processing financial aid transactions, issuing student refunds, and maintaining accurate financial records.  The role requires a strong understanding and application of cashiering principles with a community college environment.  

The Accounts Receivable Specialist reports to the Director of Financial Services and directs all Business Office guests to the appropriate personnel.  This valuable role serves as the face of the Business Office and should create a customer-service, courteous and friendly atmosphere for all students, staff, faculty, and guests.
 

 Essential Responsibilities:

• Receives and accurately receipts all funds for the college including but not limited to student payments, third-party sponsorships, electronic fund transfers, and donor gifts and scholarships.
• Prints and reviews daily cash analysis reports.
• Transports deposits to the bank.
• Performs cash reconciliation by retrieving credit card payments from the prior day and submitting them to Accounts Payable for daily deposit.
• Works closely with Student Records and Financial Aid Offices to ensure tuition, fees, lab fees, and financial awards posted to student accounts are correct.  Run the processes daily to post charges to student accounts and the general ledger.  Research any errors and make adjustments where necessary.
• Adds and removes registration holds; prints, reviews, and mails bills; calls on delinquent account balances; submits student accounts to collection agency; and submits accounts to the state setoff debt program.
• Works closely with Student Services and Continuing Education Registrars to run the de-registration processes for non-payment at the start of each semester.
• Prepares invoices to students, faculty, staff, and third-party agencies for all accounts receivable billings; maintains accurate records of billings; and monitors accounts monthly for delinquency in payment.
• Works closely with the Financial Aid Department to analyze the application of sponsorships, federal funds, and other payments applied to student accounts and processes student bills.
• Monitors financial aid postings, distributes financial aid checks, and performs required financial aid reallocations to reconcile with the general ledger.
• Follows up on outstanding student refunds and financial aid checks.
• Generates accounts receivable reports and monthly statements and verifies accuracy of transactions.
• Generates invoices for sponsorship billing and monthly reconciliation of outstanding invoices.
• Provides guidance and assistance in generating sponsorship agencies and awards.
• Compiles and submits fee waiver remission reports.
• Assists students with all questions about payments, refunds, collections, and deadline dates.
• Administers the student tuition deferment payment program.
• Serves as point of contact for resolving class registration billing differences.
• Analyzes student accounts to determine eligibility for refunds due from dropped classes, overpayments, or Financial Aid awards, and voucher student refunds for AP processing.
• Process Title IV returns.
• Scans various accounts receivable, financial aid reports, supporting documents, and journal entries into the document storage system, Etrieve.
• Maintains working knowledge of federal and state laws related to Accounts Receivable.
• Serves as the contact person for reporting uncollectible accounts to the N.C. Department of Revenue Set Off Unit, the Attorney General’s Office, and the collection agency.
• Participates on campus-wide committees as directed; attends staff meetings, and ensures annual professional development requirements are met.
• Serves as the face of the Business Office by providing excellent professional customer service to all internal and external customers and directing them to the appropriate personnel as required.  This requires a general understanding of all the Business Office personnel's job responsibilities and current calendar commitments.
• Performs other duties as assigned by the Director of Financial Services or the College Administration in support of the College's mission, core values and goals.
• May serve as backup to Accounts Payable as needed.

Supplemental Information:

Equal Employment Opportunity

Montgomery Community College provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex (including pregnancy), national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.