Job Summary: Under the direction of the Assistant Controller, the Accounts Receivable Specialist/Cashier is responsible for providing courteous, customer-oriented support to students, faculty and staff, and the general public. This position supports all aspects of the accounts receivable and cashiering functions of the college. Essential Duties and Responsibilities: Duties and responsibilities include but are not limited to: • Serve as a back-up cashier by receipting funds received for the college from all sources, which includes but is not limited to: student payments, third-party sponsorship payments, electronic fund transfers, and donor gifts and scholarships. • Remote deposit of all incoming checks received for the foundation. • Assisting students with all questions pertaining to payments, refunds, collections and deadline dates. • Analyze student accounts to determine eligibility of refunds due from dropped classes or Financial Aid wards. • Voucher student refunds for AP processing. • Assist with reviewing student accounts relative to collections, refunds and financial transactions. • Assist with all aspects of active collections of outstanding debt by monitoring balances, sending letters, and updating collection agencies and NC Department of Revenue. • Assist with updating and maintaining student business office holds. • Prepare, balance, reconcile and transmit the daily deposit. • Maintenance of change drawer and petty cash drawer to include issuing petty cash funds to faculty/staff. • Keeping up with supplies needed for accounts receivable area and submitting orders to e-procurement user and print shop. • Maintaining accounts receivable files, both hard copy and electronic by keying data, sorting, copying, scanning, filing, and assembling all accounts receivable documentation. • Assist with maintaining a log for all manual receipt books and lock boxes for check out. • Assist with reconciling assigned general ledger accounts to include AR clearing, sponsor clearing and returned check accounts. Related Responsibilities: • Apply budget code knowledge to daily workflow. • Maintain confidentiality of student information and understand FERPA regulations. • Works closely with Continuing Education, Bookstore, Financial Aid and Student Services. • Maintain a professional and positive relationship with students and outside institutions. • Maintains an environmentally safe and professional work area. • Other duties assigned by Assistant Controller, Controller or VP for Finance and Administration. Knowledge, Skills and Abilities: • Problem solving and analytical skills • Self-motivated and able to work with little supervision • Effective and professional written and oral communication skills and organizational skills • Understanding of and commitment to open-access community college philosophy, diversity issues, and service delivery technology • Ability to communicate effectively both orally and in writing with and among a diverse population • Use tact and confidentiality in dealing with personal and private matters • Ability to work efficiently and effectively under pressure and against deadlines Scheduling: This is a full-time position, working Monday through Friday, 8:00 a.m. – 4:30 p.m. An employee in this positon must be available to work occasionally on weekends and evenings, during peak periods. Travel: Local travel is required, including between campus locations. Out of state travel is limited, but may be required for special trainings/conferences.