ACE Assistant I

ACE Assistant I

Employer

Brunswick Community College
50 College Road
Bolivia, NC 28422
Phone: 800-754-1050

Job Location

Brunswick Community College

50 College Road NE

Bolivia, NC  28422

Salary/Grade

$14.50

Benefits

None

Job Category

  • Instructional (Faculty)

Application Period

Opens: Wednesday, February 19, 2020
Closes: Friday, May 1, 2020

Target Start Date

Monday, March 30, 2020

Expected Work Hours

Part time Temporary

Reports to

Director of Academic Support & Learning Resources

Employment Type

Part time Temporary

Minimum Qualifications

  • Bachelor’s degree from a regionally accredited institution
  • Understanding of Student Support Services and Community College student needs
  • Able to work with a variety of students from high school through adulthood
  • Must be creative, flexible, and possess strong organizational and interpersonal skills
  • Proficiency in Microsoft Office software and the use of a variety of office equipment to include fax machine, photocopier, scanner, and telephone systems

 

Preferred Qualifications

College environment experience.

Position Description

GENERAL FUNCTION:

 

The ACE Assistant I is a member of the Academic Center for Excellence (ACE) team. The position includes staffing the ACE front desk, including appointment management, tutor referral tracking, assessing and addressing the needs of students in-person, over the phone, or through electronic communication. The ACE Assistant I also proctors placement testing, nursing testing, make-up tests, and distance learning exams. Additionally, the ACE Assistant I will tutor students in a variety of areas, including introductory computer use and Microsoft Office Suite, writing, and basic study skills.

 

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Staff the ACE front desk and manage all ACE traffic, phone calls, and emails.
  • Manage the scheduling of tutoring appointments and a variety of testing appointments including placement testing, nursing entrance exams, make-up testing, and distance education proctored exams.
  • Administer the requests for and collection of tutoring referrals, both paper and electronic.
  • Maintain paper and electronic records of tutoring and testing each semester.
  • Maintain the administrative side of Smarthinking Online tutoring, include usage monitoring, annual renewal, troubleshooting, and faculty and student training.
  • Engage in all aspects of testing within ACE, including scheduling test dates and times, working with faculty to collect and return tests, proctoring tests, and scanning and electronic or mail delivery to partnering institutions or agencies.
  • Tutor students in introductory computer use and Microsoft Office Suite, writing, and basic study skills.
  • Gather monthly and yearly reports of testing and ACE outreach and events.

 

 

MINIMUM REQUIREMENTS:

 

  • Bachelor’s degree from a regionally accredited institution
  • Understanding of Student Support Services and Community College student needs
  • Able to work with a variety of students from high school through adulthood
  • Must be creative, flexible, and possess strong organizational and interpersonal skills
  • Proficiency in Microsoft Office software and the use of a variety of office equipment to include fax machine, photocopier, scanner, and telephone systems

 

PREFERRED REQUIREMENTS:

 

  • Bachelor’s degree in English or Creative Writing from a regionally accredited institution

Experience as a tutor or in working in a tutoring or testing center

How to Apply

A completed and signed Brunswick Community College application, a letter stating your qualifications related to the position requirements, skills and abilities, unofficial transcripts, and resume are preferred for most positions.

Applications can be found online at www.brunswickcc.edu

Applicants should send all documents and inquiries to any of the following:

 

Human Resources, Brunswick Community College

PO Box 30

Supply, NC, 28462

humanresources@brunswickcc.edu

Fax (910) 754-8229

Telephone: (910) 755-7300

BCC is an Equal Opportunity Employer

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