Coaches will provide outreach to address student barriers in order to ensure college readiness, retention and completion of academic programs.  They will compile high-risk courses, by department, and determine resources for successful entry and completion.  Coaches will meet with new students and help them through the advising/registration process, as well as monitor their progress towards graduation through grade reports, instructor referrals (Early Alert), and student self-referrals.  They will create a support system for new and returning students and refer students to programs to foster student success, retention, and completion.  Coaches will create degree completion plans for individual certificates and degrees and serve as a liaison between academic departments and students.  They will coordinate resources and collaborate with staff members across divisions and departments to enhance students' academic success.  Coaches will maintain contact with students utilizing early alert software, as well as through meetings, telephone conversations, and email and keep a log of student interactions.  They will respond in a timely, empathetic, and accurate manner to student inquiries and create an inviting atmosphere for students to feel supported, welcomed, and comfortable.  Coaches will work with the Title III Project Director and Institutional Effectiveness to monitor and utilize institutional research data related to course success to guide academic interventions in high-risk courses, certificate and degree declaration and completion.

If selected for employment, the applicant must submit to a criminal background check and drug screening.

INSTITUTION:  Wayne Community College is a member of the North Carolina Community College system.  Located in Goldsboro, NC, the College serves Wayne and adjoining counties.  Wayne Community College is an affirmative action/equal opportunity employer.  A Tobacco Free Campus as of August 1, 2009.