Administrative Assistant

Administrative Assistant


Alamance Community College
1247 Jimmie Kerr Road
Graham, NC 27253
Phone: 336-506-4222

Job Location

Main Campus, Graham, NC


$21.55 to $24.00/HR



Job Category

  • Clerical

Application Period

Opens: Monday, March 25, 2024
Closes: Monday, April 15, 2024

Target Start Date

Monday, June 3, 2024

Expected Work Hours


Reports to

Associate VP of Facilities Management & Administration

Employment Type

Temporary to Permanent

Minimum Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Education and/or Experience 
Associate’s Degree and two years of administrative experience; or equivalent combination of education and experience. 

Language Skills 
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. 
Mathematical Skills 
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. 

Reasoning Ability 
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. 

Computer Skills 
To perform this job successfully, an individual should have knowledge of and be proficient in Database software; Internet software; Spreadsheet software and Word Processing software. 

Certificates, Licenses, Registrations 
Requires valid N.C. driver license.  

Physical Demands 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand, walk, and use hands to finger, handle, or feel. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee must regularly lift and/or move up to 10 pounds. 

Work Environment 
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually very quiet.

Preferred Qualifications


Position Description

Under the direction of the Assistant Director Administrative Services & Facilities  (approximately 70% of time), this position performs general administrative functions in the Receiving Department, supply room and mailroom such as organizing and maintaining paper and electronic files, sorting incoming mail for distribution, ordering and stocking supplies in College supply room and providing information to callers/vendors.

In addition, this position supports the Associate Vice President Administrative Services & Facilities (approximately 30% of time), performing general administrative functions related to College capital projects.  


Essential Duties and Responsibilities include the following. Other duties may be assigned. 

  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Use computers for various applications including Microsoft Word, Excel, and PowerPoint.
  • Create, maintain and enter information into databases.
  • Process invoices and requisitions for payment.
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as records of registered mail, correspondence, or other material.
  • Sort mail according to destination and type such as returned letters, adjustments, bills, orders, and payments.
  • Operate office equipment, such as fax machines, copiers, phone and postage meter/envelope sealer and arrange for repairs when equipment malfunctions.  
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Maintain fleet scheduling calendar.
  • Complete forms in accordance with company procedures.
  • Distribute and collect mail.
  • Make copies of correspondence or other printed material.
  • Fold letters or circulars and insert in envelopes.

Supervisory Responsibilities 
This job has no supervisory responsibilities. 

To perform the job successfully, an individual should demonstrate the following competencies:

Analytical - Collects and researches data.

Continuous Learning - Assesses own strengths and weaknesses; seeks feedback to improve performance; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.

Job Knowledge - Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; uses resources effectively.

Use of Technology - Demonstrates required skills; adapts to new technologies; keeps technical skills up to date.

Problem Solving - Identifies and resolves problems in a timely manner.

Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.

Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.

Cooperation - Establishes and maintains effective relations; exhibits tact and consideration; offers assistance and support to co-workers; works cooperatively in group situations.

Managing Customer Focus - Promotes customer focus; establishes customer service standards; monitors customer satisfaction; develops new approaches to meeting customer needs.

Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; participates in meetings.

Teamwork - Gives and welcomes feedback; puts success of team above own interests.

Written Communication - Writes clearly and informatively; edits work for spelling and  grammar; varies writing style to meet needs; presents numerical data effectively; able  to read and interpret written information.

Cost Consciousness - Conserves organizational resources.

Diversity - Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; promotes a harassment-free environment.

Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values.

Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities; supports affirmative action and respects diversity.

Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.

Achievement Focus - Sets and achieves challenging goals.

Personal Appearance - Dresses appropriately for position.

Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.

Initiative - Volunteers readily; undertakes self-development activities; seeks increased responsibilities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.

Planning/Organizing - Uses time efficiently.

Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.

Quantity - Completes work in timely manner; works quickly.

Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.

How to Apply

An ACC on-line application MUST be fully completed for consideration, which includes a required letter of interest, transcript attachment. Resume attachments are welcome but will not be accepted in lieu of complete application.  

For faculty positions, all relevant full- and part-time teaching experience, including start and end dates of employment, should be included on the application. Also, all relevant full- and part-time work experience related to the teaching discipline should be included on the application, including start and end dates.

For non-faculty positions, all relevant full- and part-time work experience related to the position should be included on the application, including start and end dates.  


To Apply:

Job Post Contact

Nicole Rone

HR Specialist

Alamance Community College