Position Summary

Under direct supervision, the Administrative Assistant I provides administrative support for the Registrar’s Office.

Essential Duties and Responsibilities

• Prepares and sends transcripts /placement test scores to schools, colleges and other institutions as requested
• Processes administrative and student withdrawals
• Add/end restrictions in Datatel regarding required material under CRI and PERC
• Research student profile if Advisor has problems registering students; assist with adding/dropping students from courses; process registration forms; print schedules as needed
• Update student information from DPI/multiple measure report
• Process transcript requests and research microfilm when necessary for archived transcripts
• Process information for change of major/double majors
• Process student information for those who have completed FERPA forms
• Receive transcripts via mail, email and CFNC; research credits/determine if equivalent to MCC; enter transferable courses into Datatel; prepare correspondence to students; receive placement test scores and verify on student profile
• Prepares notebooks for each semester for registration, withdrawal, placement tests, forms, etc
• Answering phones, directs calls, greets students, faculty, staff and general public

Other Important Duties

• Process department mail
• Update bulletin boards/monthly calendars
• Assists with entering grades at semester end
• Assists with graduation/commencement procedures such as entering graduation information into Datatel, ordering and distributing cap and gown packets, preparing degrees and diplomas

Knowledge, Skills and Abilities

• Skills in keyboarding, filing, basic mathematics and computer operations
• Experience using Microsoft Office Suite
• Good oral and written communication skills
• Excellent customer service skills
• Ability to handle confidential material