Administrative Assistant - Student Support Services

Administrative Assistant - Student Support Services


Southwestern Community College
447 College Drive
Sylva, NC 28779
Phone: 828-339-4000

Job Location

Sylva, NC


$24,168.00 - $26,172.00 Annually


State Health Plan, life insurance,

Job Category

  • Clerical

Application Period

Opens: Tuesday, September 28, 2021
Closes: Friday, October 29, 2021

Target Start Date

Friday, October 29, 2021

Expected Work Hours

8 am - 5 pm Mon - Thurs, 8 am - 12 pm Fr

Reports to

Director of Student Support Services

Employment Type

Full-Time Non-Exempt Staff

Minimum Qualifications

Required: High School or equivalent with 5 years Office Admin experience

Preferred Qualifications

Preferred: Associates Degree with a minimum of 2 years Office Admin Experience

Position Description

Statement of Primary Purpose
Serves as assistant to the Student Support Services staff and as an initial source for information for SSS students.

Full-time, non-exempt, Office Support, staff

Essential Functions and Responsibilities
• Maintain student records with accuracy and strict confidentiality
• Maintain student records into SSS tracking database, Blumen.
• Welcome students to SSS and channel them to appropriate SSS staff.
• Provide friendly and helpful, accurate information to students, faculty, staff, and visitors.
• Assist Director and program staff in preparing federal reports by designated deadlines.
• Create memos, letters and documents to assist with correspondence.
• Process forms (travel requests, purchase requisitions), and reports.
• Maintain office records and filing system.
• Receive and respond to all calls and emails with answers to questions and inquiries concerning SSS.
• Maintain required databases and update student information in retention system AVISO.
• Prepare and distribute informational announcements and emails for SSS students.
• Maintain SSS social media outlets and updates to SSS webpage.
• Supervision of college work study students assigned to office or work area.
• Operate, utilize and maintain office equipment and various computer software programs.
• Maintain SSS calendar.

Additional Duties and Responsibilities
• Purchase equipment and supplies by working in the E-Procurement system.
• Manage and track educational and personal resources and equipment loans for students, including: books, calculators, audio and software, laptops and assistive devices.
• Assist with planning and implementation of cultural enrichment activities and service learning activities.

Minimum Qualifications
Required: High School or equivalent with 5 years Office Admin experience
Preferred: Associates Degree with a minimum of 2 years Office Admin Experience

Knowledge and Skills
• Proficient in various software programs (MS Office including Word, Excel, PowerPoint)
• Excellent keyboarding and office skills
• Ability to establish and maintain effective working relationships with students, faculty, and staff.
• Self-motivation to work independently
• Ability to work as a team player
• Excellent verbal and written communication skills

Physical Demands
• Light lifting of office supplies. Bending, stretching, and walking for filing and special events.
• Good physical health and condition as this position sometimes requires the participation in some of the cultural enrichment activities which can be physically challenging.

Working Conditions and Environment
• Typical campus office environment.
• Professional development.
• Cultural enrichment travel, which can include evenings and/or weekends, when necessary.
• Occasional evenings for meetings and special events.

Equipment Operation
Computer, fax, phone, copier, Standard office equipment, i.e. computer, printer, scanner, fax, copier.

This position description covers the most essential functions and duties associated with this position. Other duties may be assigned by the President or appropriate supervisory personnel. The College reserves the right to alter duties, responsibilities, conditions, working hours, and job title as necessary.

How to Apply

Apply on Southwestern Community College website:

Job Post Contact