The North Carolina Community College System (System Office) is a statewide network of 58 public community colleges. The system enrolls over 500,000 students annually. It is the 3rd largest in the nation based on the number of colleges. It also provides data to the North Carolina Learning Object Repository by collecting, contributing, and sharing digital learning resources for use in traditional or distance learning environments. The mission of the North Carolina Community College System is to open the door to high-quality, accessible educational opportunities that minimize barriers to post-secondary education, maximize student success, develop a global, multicultural, and competent workforce, and improve the lives and wellbeing of N.C. citizens. To learn more about the NC Community College System Office and the Great 58 visit our website About Us | NC Community Colleges

NC Community Colleges System Office has an opening for an Administrative Assistant, College and Career Readiness in the Programs and Student Services Division. The recruitment range: $35,788 – $41,400.

The Programs and Student Services Division provides leadership, assistance, and consultation to the 58 community colleges in the areas of academic programs, adult basic education,  workforce development, continuing education, student success initiatives, financial aid, national post-secondary education policy research, institutional research, and performance management.  Staff within the Division develops and administers state-level policies and strategies to improve student access, enhance program quality, and increase student success.  In addition, the staff engages college faculty and administrators to develop, field test, evaluate, and disseminate best practices that support student success. 

DESCRIPTION OF WORK:  The position communicates with internal and external agencies and with the public to provide information on College and Career Readiness (CCR) programs’ and services.  This position research to resolve problems or to support special projects, monitors budgets, maintains and manages communication with CCR stakeholders and partners, CCR work groups and WIOA core partners. This position serves as subject matter expert in technology-based communication and provides technical and administrative support to College and Career Readiness Directors. This position assists in researching collecting data for projects, preparing reports, manuals, and FAQ to ensure work flows smoothly and accurately.

KNOWLEDGE/SKILLS/AND ABILITIES:

• Knowledge of PC software including current version of Windows, Microsoft Office, specifically Excel, Word, Access, and PowerPoint; Business Objects.
• Knowledge of principles and practices of management and office organization and system office procedures and ability to use applications to store, track and share data.
• Knowledge and ability to use web-based communication tools and web-based platforms such as Microsoft Teams, Zoom, Skype, Go to Meeting.
• Web site knowledge of and experience with Hyper Text Markup Language (HTML), Cascading Style Sheets (CSS).
• Ability to understand and track budgets.
• Knowledge and ability to conduct research to include write reports, collect, and analyze data and information from multiple sources, organizing and formatting for presentation.
• Ability to work independently and carry out a variety of critical and time sensitive assignments without constant supervision.

PREFERENCES: Knowledge of Title II programs and community college educational policy issues. Ability to interpret and apply departmental rules, regulations, and policies; knowledge of basic organization of federal policy for Title II. Experience working in a community college or community-based organization Adult Education Program. Two years’ experience with data collection and research and expertise with web-based communication platforms and storing and retrieving data and files in Microsoft Office.