The position communicates with internal and external agencies and with the public to provide information on College and Career Readiness (CCR) programs’ and services.  This position researches to resolve problems or to support special projects, monitors budgets, maintains and manages communication with CCR stakeholders and partners, CCR work groups and WIOA core partners. This position serves as subject matter expert in technology-based communication and provides technical and administrative support to College and Career Readiness Directors. This position assists in researching collecting data for projects, preparing reports, manuals, and FAQ to ensure work flows smoothly and accurately.

KNOWLEDGE/SKILLS/AND ABILITIES:

• Knowledge of PC software including current version of Windows, Microsoft Office, specifically Excel, Word, Access, and PowerPoint; Business Objects.
• Knowledge of principles and practices of management and office organization and system office procedures and ability to use applications to store, track and share data.
• Knowledge and ability to use web-based communication tools and web-based platforms such as Microsoft Teams, Zoom, Skype, Go to Meeting.
• Web site knowledge of and experience with Hyper Text Markup Language (HTML), Cascading Style Sheets (CSS).
• Ability to understand and track budgets.
• Knowledge and ability to conduct research to include write reports, collect, and analyze data and information from multiple sources, organizing and formatting for presentation.
• Ability to work independently and carry out a variety of critical and time sensitive assignments with minimal supervision.

PREFERENCES: Knowledge of Title II programs and community college educational policy issues. Ability to interpret and apply departmental rules, regulations, and policies; knowledge of basic organization of federal policy for Title II.