Administrative Specialist-Student Learning/AAC

Administrative Specialist-Student Learning/AAC


Central Carolina Community College
1105 Kelly Drive
Sanford, NC 27330
Phone: 919-775-5401

Job Location

Sanford, NC


$28,988.00 - $39,188.00 Annually



Job Category

  • Clerical

Application Period

Opens: Monday, April 15, 2019
Closes: Monday, April 29, 2019

Target Start Date

Wednesday, May 1, 2019

Expected Work Hours

Mon-Thurs 7:45 a.m. to 5 p.m., Fri 7:30 to 3:30 p.m.

Employment Type


Minimum Qualifications

  • Associate's degree required in a related field, AND
  • Minimum one year of experience in administrative support preferably in a community college setting, OR,
  • Equivalent combination of experience and education.

Required knowledge, skills and abilities:

  • Ability to work in a fast-paced office environment
  • Desire and ability to work in a team environment
  • Excellent oral, written and interpersonal communication skills
  • The ability to organize and prioritize tasks
  • Initiative and ability to work independently
  • Critical thinking and decision-making skills
  • Proofreading and editing skills
  • Accuracy, flexibility, promptness, and dependability
  • Word processing skills with advanced skills in Microsoft Office

Preferred Qualifications

  • Bachelor's degree in related field.
  • Student engagement experience preferably in a community college setting.
  • Experience with the following software platforms:
    • Blackboard online learning software
    • AVISO coaching software
    • Knowledge of Pearson VUE test proctoring administration policies and procedures.

Position Description

In line with the college's strategic plan, the Administrative Specialist is a team member of the Academic Assistance Center within the Division of Student Learning. This team supports the student learning process with the primary goal of maximizing levels of college success.

The Student Learning Administrative Specialist will provide direct support to the Coordinator of Academic Assistance, Director of Secondary Partnerships, and Dean of Student Learning; manage payroll for Academic Assistance; assist students in the acquisition and reinforcement of specific skills by facilitating test proctoring, tutoring services, academic success skills and strategies, and support with instructional technology.

Essential Duties

To promote overall student success, retention, persistence, and completion efforts, this position will aid the learning support efforts for institutional stakeholders, including:

Administrative Duties

  • Provide administrative and clerical support as assigned.
  • Provide exceptional customer service while serving as point of contact for patrons utilizing AAC services.
  • Ensure accurate and timely completion of payroll.
  • Processing and organization of CCP applications.
  • Organize and edit CCP Schedule Sheets for upcoming semesters.
  • Maintain required records and documentation for various outreach initiatives.
  • Actively market and publicize AAC activities to CCCC constituents and potential patrons.
  • Secure and maintain an inventory of instructional supplies and materials.
  • Record, and distribute minutes of division meetings.
  • Prepare division correspondence.
  • Assist with annual program reviews.
  • Assist students as needed with academic and curriculum-specific questions and concerns.
  • Coordinate division activities in the absence of program dean.
  • Assist Dean of Student Learning in managing division-specific initiatives.
  • Record, and distribute minutes of division meetings.
  • Record Curriculum Committee and Student Engagement and Learning Committee Meeting.
  • Assist Staff with document preparations such as travel authorization/reimbursement, alternate instruction, check requests.

Testing Services

  • Maintain required test proctoring certifications and assist students with self-administered assessments.
  • Provide access to assistive technology in compliance with ADA regulation.

Tutoring Services

  • Manage and track tutoring appointments using institutional software.
  • Assess specific tutoring needs and place students requesting tutorial assistance.

Other Duties

  • Serve on college committees as assigned.
  • Perform other related duties as assigned.
  • Attend staff development and in-service training programs as appropriate.

For more information about the Academic Assistance Center, visit:

Job Post Contact

Central Carolina Community College Human Resources

1105 Kelly Drive, Sanford, NC  27540

(919) 718-7493