Administrative Support Staff, GetREAL

Administrative Support Staff, GetREAL


Davidson County Community College
297 DCCC Road
Thomasville, NC 27360
Phone: 336-249-8186


Commensurate with experience


State of NC

Job Category

  • Clerical

Application Period

Opens: Friday, August 30, 2019
Closes: Monday, September 30, 2019

Target Start Date

Tuesday, October 1, 2019

Expected Work Hours


Employment Type


Minimum Qualifications

  • Associate degree from an accredited institution 
  • A minimum of one year customer service experience
  • Strong interpersonal, oral and written communication skills
  • Ability to thoroughly assist with the informational needs of individuals
  • Demonstrated strong organizational and planning skills
  • Strong computer skills and commitment to using technology
  • Demonstrated flexibility and adaptability to change
  • Able to work occasional evenings and Saturdays if needed
  • Able to work at other locations
  • Openness and willingness to engage in professional development activities
  • Ability to be self-directed as well as work effectively and collaboratively with others in a team environment
  • Familiarity with and appreciation for the mission of a comprehensive community college
  • Effectiveness in the following College organizational competencies:
      -  Translating College purpose, values, and vision into organizational action
      -  Collaborating and facilitating
      -  Creating and innovating
      -  Anticipating and responding to change
      -  Providing vision and leadership
      -  Assessment of student learning
       - Engagement and assessment of successful student retention models

Preferred Qualifications

  • Administrative experience at a community college 
  • Experience working with college students in a flexible setting

Position Description


Davidson County Community College (DCCC) is an award-winning institution known for a commitment to excellence and student success.  The DCCC community is dedicated to providing a high quality education designed to prepare students to live and work in an increasingly interconnected world.  To this end, DCCC celebrates the value of a diverse faculty and staff and encourages applicants from diverse backgrounds to apply.  DCCC faculty and staff are passionate about equity and our responsibility to work with each unique student to support them in successfully attaining their goals.


The GetREAL Administrative Support Staff position is a full-time 12-month position that is responsible for providing administrative support to College and Career Readiness programs.  The position reports to the Associate Dean, Arts, Science and Education and has the following responsibilities:

  • Provide excellent customer service by greeting visitors and potential students and sharing information about programs
  • Respond to phone, email and website inquires in a timely manner regarding course information and enrollment opportunities
  • Maintain records for non-credit instruction by semester for audit purposes
  • Prepare materials for non-credit classes
  • Maintain social media accounts for GetREAL
  • Maintain current records to support data collection, payroll, contracts and instructional processes
  • Prepare and process purchase requests to support program needs
  • Serve on College committees and attend College meetings
  • Cross-train to assist in other areas of the school as needed
  • Promote College mission, vision and values
  • Work evenings and weekends as needed to facilitate program and course activities
  • Perform other duties as assigned that support the College mission and initiatives

Job Post Contact

Davidson County Community College


Fax:  336-249-1933