Administrator, I, System (Multiple Openings)

Administrator, I, System (Multiple Openings)


Guilford Technical Community College
601 East Main Street
Jamestown, NC 27282
Phone: 336-334-4822


Commensurate with Experience



Job Category

  • Professional

Application Period

Opens: Friday, November 20, 2020
Closes: Thursday, December 31, 2020

Target Start Date

Friday, November 20, 2020

Expected Work Hours


Employment Type


Minimum Qualifications

Education Required

• Associates degree in information technology (computer science, computer information systems, programming or other related field) from a regionally accredited college or university.

Experience Required

• Three years of experience in a technical support related field.
• Adaptive troubleshooting and technical support abilities
• Demonstrated knowledge in supporting a virtual environment.
• Demonstrated knowledge of server configuration and repair
• Proven organizational, problem-solving and communication skills

Preferred Qualifications

Education Preferred

• Bachelor’s degree in information technology (computer science, computer information systems, programming or other related field) from a regionally accredited college or university is strongly preferred.

Experience Preferred

• Experience in an higher educational environment is preferred
• Demonstrated knowledge managing server security
• Ability to author and coordinate standard operating documents
• Experience with Perceptive / Image-Now Document Scanning solution
• Experience with (AWS) Amazon Web Services Administration

Position Description

The System Administrator I (SA-I) is responsible for effective provisioning, installation/configuration, operation, and maintenance of the GTCC systems hardware, software and related infrastructure. The SA-I will assist in day-to-day activities of the department including maintaining servers and other GTCC systems to ensure proper security, operation, and availability. The SA-I will assist project teams, address technical issues, and offer solutions supporting the college. These activities include technical strategy, research & development, and maintenance within the documented project life cycle. S/He will monitor systems for proper operation, system maintenance, security-breaches and will follow established process to standardize overall change management of the production environment, and server management; ensuring equipment is properly patched and maintained with software / firmware updates. The SA-I will ensure successful backups of both files and ERP data and capable of restoring data as necessary. This position works closely with the Director of Infrastructure and Operations, Security Manager, Network Team, Service Delivery Team, and other System Administrators to resolve incidents, problems, tickets, and change requests. Candidate will be required to achieve an appropriate, role-based certification within one year of hire date.

How to Apply

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