In accordance with the organizational chart and overall plan of Vance-Granville Community College, the Admissions and Enrollment Assistant reports to the Director of Admissions and Enrollment Services and is responsible for providing student-centered enrollment services to students.  The Admissions and Enrollment Assistant will provide administrative support to students. This includes communicating with students, processing applications, and helping new and prospective students.

The following listing of essential job duties indicates the general nature and level of work required in this job. This is not designed to be a comprehensive listing of all the activities, duties, or responsibilities that may be required in this job. Individuals assigned to this job may be asked to perform other duties as required. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities of the job.

This position will report directly to the Director of Admissions and Enrollment Services and is part of the Student Access and Support department

Essential Duties:

• Assist in the processing and receipt of incoming admission applications and enrollment documents (ex: transcripts, test scores, supporting documents, etc.)
• Support the office of Admissions & Enrollment Services through various administrative tasks.
• Provide high-level customer service to students, campus community, and guests in-person, by telephone, email, text messaging and other media formats.
• Provide a supportive enrollment experience for new and prospective students based on a student-centered approach and serve as the main point of contact for those inquiring about the college admissions process.
• Assist students in using the College website to answer general questions related to the admission application, orientation, career assessment, financial aid and scholarships, and access VGCC related sites such as MyVGCC, Moodle, VGCC student e-mail account, etc.
• Support on-campus college events such as Open House, Enrollment Saturday, etc.  
• Learn and use technology to enhance the student enrollment experience. Employ available technology, i.e., Watermark Student Engagement & Success, ConexED, Microsoft Office, etc. when appropriate.  
• Assist in maintaining accurate student records while preserving the confidentiality of student information unless sharing information is due to a legitimate educational interest pursuant to FERPA and other VGCC policies.
• Be knowledgeable of all services integrated through the VGCC admission process including College Foundation of North Carolina (CFNC), Residency Determination Service (RDS), Free Application for Federal Student Aid (FAFSA), MyVGCC, Student Success & Engagement (formerly Aviso Retention), and the North Carolina Community College placement requirements.
• Perform other duties as assigned by the Director of Admissions and Enrollment Services and/or Dean of Student Access and Support.

Physical Demands:

• Normal office environment including sitting and/or standing for prolonged periods of time. 
• Duties may require intermittent light physical effort in carrying, lifting, or moving lightweight materials or equipment (up to 20 pounds) for occasional evening and weekend events.