Advisor, Support Services

Advisor, Support Services


Asheville-Buncombe Technical Community College
340 Victoria Road
Asheville, NC 28801
Phone: 828-398-7900

Job Location

Asheville-Buncombe Technical Community College

Asheville, North Carolina

Main Campus


$37,284 - $41,952



Job Category

  • Professional

Application Period

Opens: Friday, April 29, 2022
Closes: Friday, May 27, 2022

Target Start Date

Friday, July 1, 2022

Expected Work Hours

Monday - Friday, 8am-5pm (5 days), some evenings, and occasional Saturdays

Reports to

Director, Support Services

Employment Type

Full Time Regular

Minimum Qualifications

Minimum Requirements (Applicant must meet all of the minimum requirements)

1. Bachelor’s degree in Social Work, Human Service, Rehabilitation Counseling, Special Education, or related field;
2. Two years of full-time or equivalent professional experience specializing in work with individuals with disabilities.

Preferred Qualifications

Preferred Qualifications

1. Master’s Degree in Social Work, Human Service, Rehabilitation Counseling, Special Education, or a related field;
2. Experience with Colleague or other student information systems;
3. Proficiency in a foreign language such as Spanish, an East Slavic language, and/or American Sign Language.

Position Description

Job Description Summary

Provides students in need of disability accommodations with information about the process to request and receive accommodations, documentation requirements, necessary paperwork, and privacy release forms. Reviews accommodation options available based on disability diagnosis information provided establishes reasonable accommodations for students each semester and provides students with accommodation letters for each enrolled course. Notifies the Testing Center and other authorized offices on the campus of approved accommodations to facilitate consistent accommodations across campus. Monitors students with accommodations identified as ‘at risk’ based on the College’s Early Alert process. Understands and interprets college policies, procedures, and general program requirements, and refers to campus services as needed.


1. Processes disability accommodations. Reviews and analyzes documentation, schedule appointments, and explains accommodations in the college setting.
2. Documents in online files and establishes accommodations each semester for each student, verifying continued eligibility.
3. Remains current on federal regulations related to accommodations, including the Americans with Disabilities Act and Section 504. Attends professional development to stay current on legislation and regulatory interpretation and best practices.
4. Provides training to staff and faculty regarding ADA requirements, reasonable accommodations, and universal design. Presents to large and small groups.
5. Researches best practices and case law and confers with counterparts across the state.
6. Identifies and coordinates part-time employees and contracts vendors to provide accommodations such as ASL Interpreters, Readers/Scribes/Notetakers, real-time captioning providers, etc.
7. Provides coaching to individual students in areas of executive functioning, time management, organization, etc.
8. Provides academic advising to students with disabilities, particularly as it relates to course selection and format as well as load balancing based on student needs.
9. Serves as a liaison for Transitional Studies department students and other populations to facilitate enrollment and transition from GED to curriculum.
10. Arranges for adaptive equipment needs of students with disabilities, including research of equipment options, vendor identification, installation coordination with IT, and training students, faculty, and staff in equipment use.
11. Serves on advisory groups, committees, and other groups to facilitate meeting the needs of disabled students.
12. Acts as a liaison between students and faculty, assisting with dispute resolution and explanation of accommodations as needed.
13. Responds to faculty submitted Early Alerts related to students receiving accommodations, connecting students with College and community resources as appropriate.
14. Remains current on entrance to the College, various programs, English and math placement requirements, facilitating initial connection with faculty program advisors, etc.
15. Contributes to the College Vision, Mission, Values, and RISE statement.
16. Supports workforce diversity in all its aspects.

17. Performs other duties as assigned.

Job Post Contact

Jobs Website:

HR Main Phone: 828-398-7114