Applications Systems Analyst I (Applications Systems Analyst)

Applications Systems Analyst I (Applications Systems Analyst)


North Carolina Community Colleges System Office
200 West Jones Street
Raleigh, NC 27603
Phone: 919-807-7100

Job Location

200 W. Jones Street
Raleigh, NC 27603


$56,339 – $67,766/IT05


State of NC

Job Category

  • Technical/Paraprofessional

Application Period

Opens: Thursday, May 5, 2022
Closes: Thursday, May 19, 2022

Target Start Date

Friday, July 1, 2022

Expected Work Hours

8am - 5pm M-F

Employment Type

Full-Time Position

Minimum Qualifications

Bachelor's degree in computer science or an IT related field from an appropriately accredited institution or Associate degree in computer science or an IT related field or related technical degree from an appropriately accredited institution and one year of experience in business application consulting or development or High School or General Educational Development (GED) diploma and four years of experience in business application consulting or development; or an equivalent combination of education and experience.

Preferred Qualifications


Position Description

The primary purpose of this position is to develop modernized, scalable efficient data management systems that serves the North Carolina Community College System. This position will work within the Data Management and Integration team to design, deploy and integrate processes that extract, transform, load data into a data warehouse and to create reporting frameworks for data that is collected from multiple sources that include all 58 community colleges and other state and local agencies. The position will use knowledge, creative thinking, scientific/statistical methods, processes, and algorithms to create a data infrastructure that supports business intelligence and advanced analytics.


The analyst will need to be adept at using data to find opportunities for product/process efficiency and using models to simulate outcomes of different courses of action. The analyst will have training and experience using a variety of data extraction tools, using/creating methods that address data quality and to build analytical reports and dashboards. The position will collaborate with business to integrate and improve data quality and reporting systems and will require advanced use of business intelligence and reporting software.


The Applications Systems Analyst must have excellent written and verbal communication skills for coordinating across teams, giving presentations to audiences of varying sizes and facilitating meetings. The position will require strong critical thinking and problem-solving skills paired with an ability to communicate complex ideas to non-technical users.



  • Knowledge of one or more programming language including SQL, Python, SAS and R.
  • Knowledge of BI and analytics, and experience visualizing/presenting data for stakeholders using at least one of the following: SAS,Tableau, Microsoft PowerBI, Entrinsik Informer, etc.
  • Knowledge of database management system (DBMS) physical implementation, including tables, joins and SQL querying.
  • Ability to collaborate with others; including providing support and/or cross-training to others team members.
  • Advanced experience with MS Office 365 Suite (Excel, Visio, Skype, SharePoint, and Teams).
  • Knowledge of security protocols for systems utilized.
  • Knowledge of structured data, such as entities, classes, hierarchies, relationships and metadata.
  • Ability to effectively communicate and convey technical/complex ideas in written and oral form with users/stakeholders and executive management.
  • Ability to work well autonomously, within teams, and lead focused efforts to establish effective working relationships and to produce successful outcomes.
  • Ability to organize and implement a variety of both short- and long-term projects and initiatives.
  • Ability to understand current architecture of systems and assist with troubleshooting problems.
  • Understanding of the business functions and system needs of unit to develop working specifications for technical solutions.


  • Agile/Scrum methodology knowledge.
  • Experience querying databases and using statistical models and machine learning languages in at least two of the following: R, Python, SQL.
  • Experience with ServiceNow or similar ITSM solution.
  • Ability to work collaboratively with people from diverse backgrounds.

How to Apply

The North Carolina Community College System Office uses the Merit-Based Recruitment and Selection Plan to fill positions SUBJECT to the Office of State Human Resources Act (OSHR) with highly qualified individuals.

Individuals interested in applying for this position must complete the online process at, Résumés will not be accepted in lieu of the application. Work history and credentials must appear on the application to receive consideration during the selection process.

Job Post Contact

North Carolina Community College System
Human Resources | Caswell Building
5001 Mail Service Center | Raleigh, NC 27699-5001
Phone: (919) 807-7177 | Fax: (919) 807-7222