Assessment/Retention Specialist

Assessment/Retention Specialist


Fayetteville Technical Community College
2201 Hull Road
Fayetteville, NC 28303
Phone: 910-678-8400


College Scale



Job Category

  • Professional

Application Period

Opens: Friday, February 15, 2019
Closes: Monday, February 25, 2019

Target Start Date

Friday, March 1, 2019

Expected Work Hours


Employment Type


Minimum Qualifications

An Associate’s degree from an accredited college with course work in general education, customer service, or closely related field; or equivalent and two years of increasingly responsible academic and career advising as well as admissions experience.

Preferred Qualifications


Position Description

Announcement Summary

Fayetteville Technical Community College is seeking qualified applicants for this full-time position.

The position provides information and assistance to students, staff and faculty regarding academic program requirements, admission requirements and related information; assists in the program placement of student applicants for admission through the evaluation of applicant credentials, education and training; assists students in course selection to meet career goals and objectives.

Qualified candidates will possess excellent computer skills, demonstrate evidence of flexible work experiences and willingness to change; open-mindedness, fairness and the ability to see multiple perspectives; a willingness to take risks, and willingness to accept responsibility for professional and personal growth.


Advise students in areas of admission requirements, program requirements,admission status and the transfer of credit from other institutions.

Provide retention support to current and former student populations.

Audit applicant files for completeness and accuracy; contact students for more information as necessary.

Apply College admission standards and policies in determining program applicant eligibility through the administration of standardized tests, previous education and assessment of applicant transfer credits.

Recommend admission or alternative action to students regarding requested program.

Advise students regarding course selection and scheduling to ensure program requirements, as well as future goals and objectives are met.

Speak to students and other community groups to explain College services and programs.

Respond to requests for information; assist students and staff with research,information verification and problem solving.

Perform related duties as assigned.

How to Apply

Job Post Contact

FTCC-Human Resources