Duties may include, but are not limited to, the following:

• Assist in the coordination, supervision, and accounting of cash receipts and student accounts.
• Assist in the coordination of the registration process, including information dissemination and verification.
• Perform complex/highly responsible duties in the Cashiering/Accounts Receivable Office including review of daily reports and deposits for accuracy and reliability; research and troubleshoot student accounts, including no-show issues; review student reinstatement requests for approval; process sponsor refunds; manage billings for specific programs; perform patch testing for the Datatel system; assist with the purge process; and process bad checks. Recommend improvements and modifications.
• Train and motivate off-campus cashiers in their daily work.
• Prepare various reports on operations and activities, both internal and external; present recommendations and reports as requested.
• Serve as one of the main points of contact in the Cashiering/Accounts Receivable Office to the College’s Student Services Division; provide assistance and advice to higher level College staff as assigned.
• Serve as one of the main points of contact in the Cashiering/Accounts Receivable Office to the College’s students; answer questions and provide information; investigate complaints and recommend corrective action as necessary to resolve complaints.
• Assist in the implementation of goals and objectives; establish schedules and methods for providing efficient and effective service to students and other College divisions and departments; implement policies and procedures.
• Interpret, apply, and assist in ensuring staff compliance with College policies and procedures, and federal and state laws and regulations.
• Assist in the coordination of assigned registration activities with faculty, administrative staff, and other College divisions and departments.
• Perform related duties as assigned.