Assistant to the Dean of Military, Veteran, and Special Programs

Assistant to the Dean of Military, Veteran, and Special Programs


Wake Technical Community College
9101 Fayetteville Road
Raleigh, NC 27603
Phone: 919-866-5000

Job Location

Northern Wake Campus


Pay Grade: Assistant 7


State of NC Benefits

Job Category

  • Professional

Application Period

Opens: Wednesday, February 1, 2023
Closes: Wednesday, May 31, 2023

Target Start Date

Monday, June 5, 2023

Expected Work Hours


Reports to

Dean of Military, Veteran, and Special Programs

Employment Type

Full-Time Position

Minimum Qualifications


High school diploma or equivalent

Five years of experience in a secretarial/clerical role 


Preferred Qualifications


Associates Degree

Experience working with veteran students


Position Description

Pay Grade: Assistant 7

This position provides administrative support to the Dean, faculty, staff, public, students and other areas of the college. Provides and coordinates staff and office support. 

Responsibilities and Duties (*Essential Functions)

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described.  

Provides staff and office support for the Dean, to include screening and handling telephone communications, greeting and directing visitors, and dealing with administrative problems and inquiries. 

Utilizes Microsoft Office Publisher, Word, Excel and Adobe Acrobat Illustrator to create flyers, postcards, guides, letters, memos, reports and other internal and external communication associated with Military and Veteran services and other student support departments 

Coordinates the Dean's calendar of appointments 

Collects time sheets, compensatory time sheets, and leave requests for the department, reviews for accuracy, and ensures that College deadlines for submission are met 

Orders all office supplies for the service area and maintains an inventory of office supplies and use E-procurement for purchases 

Manages acquisitions, interprets financial reports, and applies data to maintain budget balances

Works collaboratively with the Military and Veterans Services team to provide customer service to military and veteran students   

Organizes and facilitates meetings and special events; schedules and coordinates dates and times, venues, attendance, agendas, and facilities; takes minutes, and provides administrative support and follow-up on matters arising from meetings 

Assists with onboarding of new staff members and keeps the service area up-to-date on all staffing updates 

Schedules and coordinates departmental appointments and/or travel arrangements, and coordinates and oversees daily office activities 

Leads and guides the work of student employees, as appropriate 

Assists with keeping veteran zones maintained, updated, and organized 

Assists in appraising the accuracy of student files and offer corrective measures to improve deficiencies 

Completes annual applied benchmark project on an individual or group basis 


Qualifications: Knowledge, Skills & Abilities:

Intermediate skills with Microsoft Office products, particularly Word and Excel  

Knowledge of federal and state financial aid programs  

Be innovative, creative, and motivated  

Exhibit good interpersonal skills and work well with others  

Ability to maintain records accurately and be able to meet deadlines consistently  

Good organizational skills 

Ability to perform normal duties with minimal supervision  

Excellent communication skills both written and verbal 

Job Post Contact

Human Resources