Assistant Director of the Academic Support Center - REPOSTED

SALARY:$40,000.00 - $43,000.00 Annually

DIVISION:Instruction

DEPARTMENT:Academic Support

OPENING DATE:09/13/21

CLOSING DATE:10/01/21 05:00 PM

OCCUPATIONAL SUMMARY:

The Assistant Director of the Academic Support Center assists in the delivery of academic support initiatives and activities designed to increase persistence, completion and graduation rates of students. This position will assist in the coordination and evaluation of tutoring services and support initiatives developed within the department. The Assistant Director will work directly with faculty and staff across the campus to develop and implement tutor programming and evaluate Academic Support Center services.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Selects, supervises, trains, motivates and evaluates peer and professional tutors
• Assists the Director of the Academic Support Center in the development and updating of tutor training
• Develops and facilitates curriculum related to student success behaviors
• Maintains the schedule for peer and professional tutoring services
• Creates and manages tutoring schedules according to students’ support needs 
• Oversees and facilitates the delivery and data collection of surveys and evaluations pertaining to tutoring services 
• Maintains accurate contact summaries in the AVISO and TutorTrac databases
• Assists in the development and delivery of support/personal development activities and workshops
• Conducts follow-ups with students receiving tutoring services  
• Monitors the collection of tutoring referrals and ensures compliance with auditing requirements
• Coordinates and provides individualized interventions for students in need
• Facilitates and manages the delivery of the “Don’t Cancel Class” programming   
• Collects, compiles, and analyzes data related to tutoring services and makes programmatic adjustments in coordination with the Director when necessary 
• Works collaboratively with federally grant funded program staff to provide tutoring services
• Participates in appropriate committees and task forces as assigned 
• Performs other job-related duties and projects as assigned in support of the College’s mission, core values, and goals

MINIMUM QUALIFICATIONS:

Bachelor’s degree in Education or closely related field from a regionally accredited institution of higher learning.

Two (2) years’ professional experience as a tutor or educator in a post-secondary institution.

Preferred:
Experience in the North Carolina Community College System and support services.

KNOWLEDGE, SKILLS AND ABILITIES:

Knowledge

• Adult learning theory
• Student development theory, techniques, and concepts associated with the success of diverse student populations 
• Programmatic evaluations and assessment techniques
• Advising and tutoring concepts, practices, and principles
• Current trends, technologies, and initiatives related to student success 

Skills

• Strong organizational, problem-solving and time management skills
• Interpersonal skills with proven ability to work in a team environment
• Proficiency in a variety of Window-based computer programs relative to performing responsibilities, including Microsoft Word, Excel, and PowerPoint
• Professional behavior that supports team efforts and enhances team behavior, performance, and productivity 

Abilities

• Ability to commit to student-centered principles
• Communicate effectively in both written and verbal form 
• Establish positive employee, student, and public relations with those contacted in the course of work 
• Prepare and maintain required reports and records
• Handle confidential information with absolute discretion
• Commitment to diversity, equity and inclusion; demonstrated ability to work effectively with a culturally diverse workforce, including those with different levels of academic preparation and varying physical and learning abilities, and socioeconomic levels

APPLICATIONS MAY BE FILED ONLINE AT:
https://www.schooljobs.com/careers/cravencc/jobs/3228888/assistant-director-of-the-academic-support-center-reposted

800 College Court
New Bern, NC 28562
252-638-7335

hr@cravencc.edu

Position #2021-00091
ASSISTANT DIRECTOR OF THE ACADEMIC SUPPORT CENTER - REPOSTED
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