Assistant Director, Financial Aid Processing

Assistant Director, Financial Aid Processing

Employer

Durham Technical Community College
1637 Lawson Street
Durham, NC 27703
Phone: 919-536-7200

Job Location

Durham, North Carolina

Salary/Grade

$46,000-$51,000

Benefits

Full-Time Benefits

Job Category

  • Executive/Administrative/Managerial

Application Period

Opens: Wednesday, December 9, 2020
Closes: Friday, January 15, 2021

Target Start Date

Monday, November 9, 2020

Expected Work Hours

A minimum of a 40 hour work week as determined with the supervisor to allow the employee to fulfill the assigned duties and responsibilities, including occasional evening and weekend hours. Summer schedules may vary to enable four day or four and one

Reports to

Director of Financial Aid

Employment Type

Full-Time Employment

Minimum Qualifications

Bachelor’s Degree in a subject area within Finance, Accounting, Human Resources, Student Personnel, Student Development or other related fields.

Work Experience

Five years of relevant experience in administering federal, state and institutional aid and scholarships.

Preferred Qualifications

Bachelor’s Degree in a subject area within Finance, Accounting, Human Resources, Student Personnel, Student Development or other related fields.

Work Experience

Five years of relevant experience in administering federal, state and institutional aid and scholarships.

Position Description

Job Title: Assistant Director, Financial Aid Processing

Department: Student Development and Support

FLSA: Exempt

Direct Reports: N/A

Minimum Qualifications: Bachelor’s Degree in a subject area within Finance, Accounting, Human Resources, Student Personnel, Student Development or other related fields.

Work Experience: Five years of relevant experience in administering federal, state and institutional aid and scholarships.

Preferred Qualifications

Knowledge, Skills and Abilities:

1. Through knowledge of administering rules and regulations governing federal and state aid.
2. Knowledge of higher education financial aid services and programs.
3. Skill in presenting Financial Aid information in classrooms and the community.
4. Ability to interact appropriately with students and co-workers in high stress situations.
5. Ability to serve internal and external stakeholders with a high level of customer service skills, to include understanding the value of and initiating appropriate responses to inquires whether in the office, online or via telephone.
6. Evidence of strong counseling skills to assist students who have unique needs or exceptional circumstances or need alternative sources of financial support.
7. High level of ability to provide accurate and timely information regarding the status of a student’s award.
8. Knowledge of and sensitivity to the needs and expectations of community college students, faculty, and staff, and community groups.
9. High level of ability to organize workflow and work tasks with an attention to detail.
10. Ability to work with a diverse student population.
11. Ability to establish and maintain effective communication and interpersonal relations throughout the college and the community.
12. Ability to perform with a high level of proficiency in a college student information system (e.g., Colleague or Banner), Windows, and Microsoft Office.

Essential Functions:

assisting the Director in supervision of daily processes in the following areas: federal and state compliance and awarding, student work-study, student inquiries, computer data setup and retrieval, and federal and state reports. The Assistant Director, Financial Aid Processing, will provide compliance guidance to staff, manage Satisfactory Academic Progress (SAP), package and award aid, conduct the yearly system setup and internal compliance audits, and facilitate the resolution of difficult and /or unusual situations related to student financial aid issues. The Assistant Director will also demonstrate cultural competency and actively seek to grow in this area.

Job Duties: 
Physical Demands

Reasonable accommodations may be made to establish individuals with disabilities to perform the essential functions of this position. The physical and mental demands describe as follows are representative of those that must be met by an employee in performing the essential functions of this job:
• Ability to sit and stand for long periods of time;
• Ability to lift, at times, 10 lbs.;
• Sufficient visual acuity and manual dexterity to use a computer for long periods of time;
• Ability to express or exchange ideas through oral communications and to hear vocal responses within classroom range;
• Infrequent travel between buildings on campus, to other campuses, or locally or out of town to attend conferences.

Required Working HoursA minimum of a 40-hour workweek as determined with the supervisor to allow the employee to fulfill the assigned duties and responsibilities, including occasional evening and weekend hours. Summer schedules may vary.

How to Apply

https://durhamtech.peopleadmin.com/

The online application process will allow you to review the status of your application during the recruitment process, to update your online application, and to apply for positions that become available in the future.

New Users:

Please take a moment to become familiar with the system:
• To search positions, click the Search Jobs link at left.
• To apply for a job, click the Create Account link at left, then follow the directions.

For assistance with the online employment application, please contact Human Resources at 919-536-7244 or humanresources@durhamtech.edu.
Assistance will be available Monday - Friday between the hours of 8:00 am and 5:00 pm.

Returning Users

Click the Login link on the left, and enter your username and password. This enables you to:
• Apply to new positions without re-entering application information that has not changed.
• Review the status of positions you have applied to.

Job Post Contact

Durham