Assistant, Emergency Needs, Titan Link - All Campuses

Assistant, Emergency Needs, Titan Link - All Campuses


Guilford Technical Community College
601 East Main Street
Jamestown, NC 27282
Phone: 336-334-4822

Job Location

Jamestown, NC


Commensurate with experience



Job Category

  • Technical/Paraprofessional

Application Period

Opens: Tuesday, May 11, 2021
Closes: Friday, June 11, 2021

Target Start Date

Tuesday, May 11, 2021

Expected Work Hours


Employment Type


Minimum Qualifications

Education Required:

• High school diploma or GED

Experience Required:

• Experience with record keeping
• 6-months customer service experience
• Experience with Microsoft Word and Excel
• Experience working with diverse populations

Preferred Qualifications

Education Preferred:

• Associate degree or higher in social work, human services, or closely related field

Experience Preferred:

• Greater than 6 months of experience in customer service, especially front desk or reception
• Previous work experience in a post-secondary institution
• Experience with using learning management systems (e.g., Moodle, Blackboard) and software to track academic or other support services (e.g., Navigate, Single Stop)
• Experience working with first generation college students and students from under-represented populations
• Bilingual

Position Description

Titan Link, in partnership with community agencies of Guilford County, works to improve the financial self-sufficiency, academic program completion, and ultimately the quality of life for Guilford Technical Community College students. This is accomplished by providing a supportive resource-rich environment where individuals can obtain academic supports, employment and career advancement opportunities, income supports, and coaching. Using an integrated approach, Titan Link leads students in reaching comprehensive benchmarks of social, physical, and economic well-being. The Titan Link Emergency Needs Assistant facilitates the daily operation of a Titan Link office, enforces and abides by Titan Link policies and procedures, communicates with a variety of college constituents, and creates an inclusive, professional, and learner-centered environment in order to enhance student success.

How to Apply

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