Assistant Vice President, Enrollment Services

Assistant Vice President, Enrollment Services


Pitt Community College
1986 Pitt Tech Road
Winterville, NC 28590
Phone: 252-493-7200

Job Location

Winterville, NC


Depends upon Qualifications


FT Benefits

Job Category

  • Professional

Application Period

Opens: Monday, September 21, 2020
Closes: Monday, October 5, 2020

Target Start Date

Monday, November 2, 2020

Expected Work Hours


Reports to

Vice President for Academic Affairs and Student Services

Employment Type

Full-Time Position

Minimum Qualifications

Master's degree from a regionally-accredited institution of higher education. Individual must have at least five years of higher education leadership/administrative experience, or any equivalent combination of training and experience that provides the required skills, knowledge, and abilities. Individual must have experience with enrollment software, Informer, Colleague, and enrollment analytics. Individual must have a clear understanding of the community college mission and philosophy; prior experience in working productively with a cross-section of people from varying backgrounds and experiences; and strong communication and human relations skills.


Preferred Qualifications

Physical Requirements:  Must be physically able to operate a variety of automated machines including telephone, computer, copier, calculator, etc.  Must be physically able to exert up to ten pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.  Position involves mostly sedentary work, but may require walking or standing for brief periods of time. 
Data Conception:  Requires the ability to compare and/or judge the readily observable functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people, or things.
Interpersonal Communication:  Requires the ability of speaking and/or signaling people to convey or exchange information. Includes the giving of assignments and instructions to assistants. Includes the receiving of information and instructions from upper management.  Evaluates other staff performance, giving verbal feedback.
Language Ability:  Requires the ability to read a variety of documents, reports, and books such as catalogs, various manuals, etc.  Requires the ability to prepare documents and reports with the proper format, punctuation, spelling and grammar, etc.  Has the ability to speak with poise, voice control and confidence.
Intelligence:   Has the ability to apply principles of logical or scientific thinking to define problems, collect data, establish facts, and draw valid conclusions; and to interpret an extensive variety of technical instructions in mathematical or diagrammatic form.  Is able to deal with several abstract and concrete variables.  Has the ability to apply principles of rational systems such as counseling, personnel (placement), and human relations, etc., in order to solve practical problems and deal with a variety of concrete variables.
Verbal Aptitude:  Requires the ability to record and deliver information and to follow verbal and written instructions.
Numerical Aptitude:  Requires the ability to utilize mathematical formulas; add, subtract, multiply, and divide numbers; utilize decimals; figure percentages; and apply descriptive statistics.
Form/Spatial Aptitude:  Requires the ability to inspect items for proper length, width and shape.
Motor Coordination:  Requires the ability to coordinate hands and eyes in using automated office equipment.
Manual Dexterity:  Requires the ability to handle a variety of items, office equipment, computer, calculator, control knobs, switches, etc. Must have moderate levels of eye/hand/foot coordination.
Color Discrimination and Visual AcuityRequires the ability to differentiate colors and shades of color; requires the visual acuity to determine depth perception, peripheral vision, inspection for small parts; preparing and analyzing written or computer data, etc.
Interpersonal Temperament:  Has the ability to deal with people beyond receiving instructions.  The worker needs to relate to people in situations involving more than receiving instructions.  Must be adaptable to performing under minimum stress when confronted with an emergency.
Physical Communication:  Requires the ability to talk and/or hear (talking - expressing or exchanging ideas by means of spoken words; hearing - perceiving nature of sounds by ear.)

Position Description

Under limited supervision, the Assistant Vice President for Enrollment Services will provide management and leadership for the Enrollment Services area, as well as policy and process development. The person in this position will provide high-level assistance to the Vice President for Academic Affairs and Student Services, including planning and implementing special projects and activities and monitoring activities to ensure compliance with College goals and objectives as well as with system-wide, state, federal, and accreditation requirements. Reports to the Vice President for Academic Affairs and Student Services.

DIRECT REPORTS: Director, First-year Experience: Admissions and Advising; Director, Financial Aid; Registrar, Registration and Records; Director, Recruitment and Administrative Assistant.


The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification.  It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.

Oversees and monitors the following areas of Academic Affairs and Student Services:

  • Admissions
  • Academic Advising
  • New Student Orientation
  • Financial Aid
  • Veteran’s Affairs
  • Registration and Records
  • Recruitment

Oversees Enrollment Services policy and process development, including the following:

  • Enrollment Services policy development, review, change, and enforcement, including ensuring appropriate communications in the catalog, web, employee manual, and other publications.
  • Development and enforcement of consistent enrollment, financial aid, and registration and records processes to increase efficiency, effectiveness, and quality.
  • Review and assessment of current practices, processes, and policies to ensure alignment with institutional, system-wide, state, federal, and accreditation requirements.
  • Coordinates the management of information for the Enrollment Services area, including researching, preparing, and presenting recommendations and/or detailed reports to the Vice President, Academic Affairs and Student Services.
  • Conducts studies and develops reports based upon an analysis of data pertinent to the operation of Enrollment Services.
  • Assists with the coordination and communication of policy and process compliance between Academic Affairs and Student Services and those of other College units.

Assists and supports the office of the Vice President for Academic Affairs and Student Services

  • Assists the Vice President for Academic Affairs and Student Services in developing divisional goals and assessment of those goals.
  • Coordinates special projects as needed.
  • Serves as the liaison for the Vice President for Academic Affairs and Student Services, representing the Division on a variety of committees and task forces.
  • Prepares a variety of internal and external correspondence for the Vice President.
  • Confers with and provides staff assistance and advice to senior level College staff.
  • In consultation with the Vice President, analyzes and monitors the development and administration of the Enrollment Services area budget by tracking expenditures and trends.


While the following tasks are necessary for the work of the unit, they are not an essential part of the purpose of this position and may also be performed by other unit members.

Receives, prepares, processes, and/or reviews various records and reports including inquiries, issues, records, reports, correspondence, memos, etc.

Refers to policy and procedure manuals, computer manuals, codes / laws / regulations, publications and reference texts, etc.

Operates and utilizes various types of equipment and supplies including a computer, copier, fax machine, calculator, and general office supplies and equipment.

Interacts and communicates professionally with various individuals and groups such as students, instructors, faculty, employers, various heads of agencies, etc.

Performs other duties as assigned by the Vice President for Academic Affairs and Student Services.