Physical Requirements:  Must be physically able to operate a motor vehicle as well as a variety of types of office equipment.  Must be physically able to exert up to twenty-five pounds of force occasionally and/or frequently to lift, carry, push, pull, or otherwise move objects. Physical demands are in excess of sedentary work; work involves walking, standing, kneeling, climbing, stooping, etc. frequently or occasionally. Must be able to lift and/or carry weights of up to fifty pounds.

Data Conception:  Requires the ability to compare and/or judge the readily observable functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people, or things.

Interpersonal Communication:  Requires the ability of speaking and/or signaling people to convey or exchange information.  Includes the giving of assignments and instructions to co-workers and/or assistants.  Includes the receiving of information and instructions from supervisor.

Language Ability:  Requires the ability to read a variety of documents and reports.  Requires the ability to prepare documents and reports such as work orders, personnel reports, budget reports, requisitions, etc., using the proper format, punctuation, spelling and grammar.  Requires the ability to communicate with supervisor, subordinates, contractors, sales reps, state/local inspectors, faculty, staff members, and the general public with poise, voice control, and confidence.

Intelligence:  Has the ability to apply principles of logical or scientific thinking to define problems, collect data, establish facts, and draw valid conclusions; to interpret an extensive variety of technical instructions in mathematical or diagrammatic form.  Is able to deal with several abstract and concrete variables.  Has the ability to apply principles of rational systems such as mechanics, personnel, engineering, and legal systems, etc., in order to solve practical problems and deal with a variety of concrete variables.

Verbal Aptitude:  Requires the ability to record and deliver information and to follow verbal and written instructions.

Numerical Aptitude:  Requires the ability to utilize mathematical formulas; add and subtract totals; multiply and divide; determine percentages and decimals, and determine time and weight.

Form/Spatial Aptitude:  Requires the ability to inspect items for proper length, width and shape.

Motor Coordination:  Requires the ability to coordinate hands and eyes in utilizing equipment.  Must be able to operate a motor vehicle.

Manual Dexterity:  Requires the ability to handle a variety of items, measuring equipment, control knobs, switches, etc.  Must have moderate levels of eye/hand/foot coordination.

Color Discrimination and Visual Acuity:  Requires the ability to differentiate colors and shades of color; requires the visual acuity to determine depth perception, peripheral vision, inspection for small parts; preparing and analyzing written or computer data, etc.

Interpersonal Temperament: Requires the ability to deal with people beyond receiving instructions.  Must be adaptable to performing under moderate stress when confronted with an emergency.

Physical Communication: Requires the ability to talk and/or hear (talking - expressing or exchanging ideas by means of spoken words; hearing - perceiving nature of sounds by ear.)

PERFORMANCE INDICATORS

The work performance of supervisory personnel of Pitt Community College is routinely evaluated according to the performance criteria outlined herein: 

Knowledge of Job:  Has knowledge of facilities planning, design, and construction, facilities maintenance management and utilities operations.  Knowledge of state and local laws, codes and reporting requirements.  Ability to develop, plan, and implement long and short-range goals.  Ability to use sound judgement and demonstrated leadership abilities.  Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals in a diverse community.  Knowledge of strategic planning.  Has knowledge of various rules and regulations in order to promote safe operations.  Is able to determine maintenance, renovation, and repair needs and plan efficiently to ensure that such needs are met. Is able to supervise and approve the work activities of personnel. Is able to ensure that all tasks are completed in a safe, orderly manner, following all State and local guidelines, meeting strict time schedules, and at the least cost to the College.  Is able to prepare various reports and records in a clear, efficient manner.  Is able to communicate effectively with vendors, inspectors, faculty, staff members, subordinates, supervisor, etc.  Is able to operate and care for standard office machines and equipment as well as building and grounds maintenance equipment. Is able to use independent judgment in routine as well as non-routine and potentially dangerous situations.  Has good technical, organizational, and supervisory skills.

Quality of Work:  Maintains high standards of accuracy in exercising duties and responsibilities.  Exercises immediate remedial action to correct any quality deficiencies that occur in areas of responsibility.  Maintains high quality communication and interaction with all College departments and divisions, co-workers and the public.

Quantity of Work:  Performs described "Specific Duties and Responsibilities" and related assignments efficiently and effectively in order to produce quantity of work which consistently meets standards and expectations of the College.

Dependability:  Assumes responsibility for completing assigned work.  Completes assigned work within deadlines in accordance with directives, College policy, standards and prescribed procedures. Remains accountable to assigned responsibilities in the technical, human and conceptual areas.

Attendance:  Attends and remains at work regularly and adheres to College policies and procedures regarding absences and tardiness.  Provides adequate notice to higher management with respect to vacation time and time-off requests.

Initiative and Enthusiasm:  Maintains an enthusiastic, self-reliant and self-starting approach to meet job responsibilities and accountabilities.  Strives to anticipate work to be done and initiates proper and acceptable direction for the completion of work with a minimum of supervision and instruction.

Judgment:  Exercises analytical judgment in areas of responsibility. Identifies problems or situations as they occur and specifies decision objectives. Identifies or assists in identifying alternative solutions to problems or situations.  Implements decisions in accordance with prescribed and effective policies and procedures and with a minimum of errors.  Seeks expert or experienced advice where appropriate and researches problems, situations and alternatives before exercising judgment.

Cooperation:  Accepts supervisory instruction and direction and strives to meet the goals and objectives of same.  Questions such instruction and direction when clarification of results or consequences are justified, i.e., poor communications, variance with College policy or procedures, etc.  Offers suggestions and recommendations to encourage and improve cooperation between all staff persons and departments within the College.

Relationships with Others: Shares knowledge with supervisors and staff for mutual benefit. Contributes to maintaining high morale among employees. Develops and main­tains cooperative and courteous relationships inter- and intra-departmentally, and with external entities with whom the position interacts. Tactfully and effectively handles requests, suggestions and complaints in order to establish and maintain good will. Emphasizes the importance of maintaining a positive image.

Coordination of Work:  Plans and organizes daily work routine.  Establishes priorities for the completion of work in accordance with sound time-management methodology.  Avoids duplication of effort.  Estimates expected time of completion of elements of work and establishes a personal schedule accordingly.  Attends required meetings, planning sessions and discussions on time.  Implements work activity in accordance with priorities and estimated schedules.  

Safety and Housekeeping:  Adheres to all safety and housekeeping standards established by the College and various regulatory agencies.  Sees that the standards are not violated.  Maintains a clean and orderly workplace.  

Planning: Plans, coordinates and uses information effectively to enhance activities and production. Knows and understands expectations regarding the activities and works to ensure such expecta­tions are met. Designs and formulates ways, means and timing to achieve established goals and objectives. Effectively and efficiently organizes, arranges and allocates manpower, financial and other designated resources to achieve such goals and objectives.

Organizing:  Organizes own work and that of subordinate staff well.  Ensures that staff members know what results are expected of them and that they are regularly and appropriately informed of all College and department matters affecting them and/or of concern to them.

Staffing:  Works with the Personnel Department to select and recommend employment of personnel for the department who are qualified both technically and philosophically to meet the needs of the department and College.  Personally directs the development and training of department personnel in order to ensure that they are properly inducted, oriented and trained.

Leading: Provides a work environment, which encourages clear and open communications. Has a clear and comprehensive understanding of the principles of effective leadership and how such principles are to be applied.  Provides adequate feed-back to staff so that they know whether their performance levels are satisfactory. Commends and rewards employees for outstanding performance yet does not hesitate to take disciplinary action when necessary. Exercises enthusiasm in influencing and guiding others toward the achievement of College goals and objectives.

Controlling:  Provides a work environment, which is orderly and controlled. Coordinates, audits, and controls manpower and financial resources efficiently and effectively.  Coordinates, audits, and controls the utilization of materials and equipment efficiently and effectively. Has a clear and comprehensive understanding of College standards, methods and procedures.   

Delegating:  Assigns additional duties to staff as necessary and/or appropriate in order to meet department goals, enhance staff abilities, build confidence on the job and assist staff members in personal growth.  Has confidence in staff to meet new or additional expectations.

Decision Making:  Uses discretion and judgment in developing and implementing courses of action affecting the department.  When a particular policy, procedure or strategy does not appear to be achieving the desired result, moves decisively and definitively to develop and implement alternatives.

Creativity:  Regularly seeks new and improved methodologies, policies and procedures for enhancing the effectiveness of department and College.  Employs imagination and creativity in the application of duties and responsibilities.  Is not adverse to change.

Human Relations:  Strives to develop and maintain good rapport with all staff members.  Listens to and considers their suggestions and complaints and responds appropriately.  Maintains the respect and loyalty of staff.

Policy Implementation:  Has a clear and comprehensive understanding of College policies regarding the department and College function.  Adheres to those policies in the discharge of duties and responsibilities and ensures the same from subordinate staff.

Policy Formulation:  Keeps abreast of changes in operating philosophies and policies of the College and continually reviews department policies in order to ensure that any changes in College philosophy or practice are appropriately incorporated.  Also understands the relationship between operating policies and practices and department morale and performance.  Works to see that established policies enhance same.