Closes: Monday, June 27, 2022
Target Start Date
Expected Work Hours
- Bachelor’s Degree in business, education, or other related field.
- Three years of professional experience in higher education financial aid or related work experience.
- Excellent customer service, analytical, organizational and communication skills.
- Proficiency with Microsoft Office.
- Ability to work under continual deadlines requiring great attention to detail while managing competing responsibilities.
- Master’s degree in business, public administration, accounting, education or other related field.
- Three to five years of recent professional experience in higher education financial aid.
- Experience working in a North Carolina Community College.
- Experience working with Colleague, student information systems software, by Ellucian.
In accordance with the organizational chart and overall plan of Vance-Granville Community College, the Associate Director of Financial Aid reports to the Director of Financial Aid in the implementation of financial aid procedures and policies while providing support for the Financial Aid Office operations.
The following listing of essential job duties indicates the general nature and level of work required in this job. This is not designed to be a comprehensive listing of all the activities, duties, or responsibilities that may be required in this job. Individuals assigned to this job may be asked to perform other duties as required. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities of the job.
- Assist the Director of Financial Aid with interpreting and implementing state, federal, and institutional policies in all phases and types of student aid.
- Assist the Director of Financial Aid with the disbursement and reconciliation of federal, state and scholarship aid programs including requesting and returning funds.
- Provide highly responsible and complex administrative staff support to the Director of Financial Aid including the development and maintenance of the Financial Aid Standard Operating Procedure Manual, annual setup of Colleague for financial aid processing, internal audits, and staff training.
- Assist the Director of Financial Aid in the completion of federal, state, and institutional reporting requirements.
- Assist the Director of Financial Aid in development and dissemination of financial aid consumer information material.
- Safeguard confidentiality of student records.
- Perform all necessary functions related to the processing of aid for students, such as importing FAFSA results (Institutional Student Information Records), verification, monitoring Standards of Academic Progress, Return to Title IV calculations, review of special circumstances, and performing professional judgment functions.
- Communicate effectively in verbal and written form with students, families, college faculty and staff, prospective applicants, and financial aid community.
- Counsel students on financial aid processes, requirements, and issues ensuring quality service to students, families, and other constituents.
- Interpret and explain institutional, federal and state regulations, policies, procedures, and guidelines pertaining to financial aid.
- Supervises, trains, and evaluates assigned part-time staff.
- Prepare and present information regarding financial aid, scholarships, and student employment to various campus groups, high school students, parents/guardians, orientation sessions, group discussions, workshops, and recruitment sessions.
- Manage the college’s scholarship awarding process in conjunction with the VGCC Foundation.
- Manage and counsel students on alternative loans, delinquent, and defaulted loans.
- Assist in administration of various aid programs including Veterans Affairs, Childcare Grants, and/or Federal Work-Study Program in accordance with prescribed regulations and maintaining program and institutional eligibility.
- Collaborate with campus departments including but not limited to the Admissions Office, Registrar’s Office, Business Office, and Advising & College Success, to promote student success.
- Review federal regulations and attend training as necessary to maintain a thorough understanding of program regulations, sources of funding to assist students, and technology resources.
- Performs other related duties assigned by the Director of Financial Aid, Dean of Student Access & Support, or Vice President of Learning, Student Engagement & Success.
- Normal office environment including sitting and/or standing for prolonged periods of time.
- Duties may require intermittent light physical effort in carrying, lifting, or moving lightweight materials or equipment (up to 20 pounds).
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