Business Intelligence Analyst

Business Intelligence Analyst


Fayetteville Technical Community College
2201 Hull Road
Fayetteville, NC 28303
Phone: 910-678-8400


College Scale



Job Category

  • Professional

Application Period

Opens: Monday, November 7, 2022
Closes: Saturday, December 31, 2022

Target Start Date

Tuesday, January 3, 2023

Expected Work Hours

8am-5pm M-F

Employment Type


Minimum Qualifications

Experience and Training Guidelines


Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:



Three years of data analysis experience within a higher education setting to include at least two years of creating data visualization dashboards and presentations.



A Bachelor’s degree from a regionally accredited college or university in Statistics, Analytics, Computer Science, Mathematics; or equivalent.


Preferred Qualifications

Master’s Degree in Statistics, Analytics, or related field; certification in Microsoft Power BI or Tableau; Google Business Analytics.

Position Description

Duties may include, but are not limited to, the following:

Support college operations using data analytics and comparative studies and analysis of College-wide performance measures, data collection, ongoing measurement, data visualizations and reporting along with information dissemination.

Performs appropriate tests to ensure accuracy and consistency of all data, documents queried, report criteria, and processes to ensure consistent application of methodologies for current and future projects.

Acquires, organizes, analyzes, and synthesizes data and results from internal and external data sources to produce meaningful and accurate reports using applied research methodologies.

Identifies, analyzes, and interprets trends or patterns using complex data sets.

Designs, develops, and implements analytical modeling, electronic databases, tables, processes and procedures in support of accountability, assessment, program reviews and other internal management decision-making requirements.

Analyzes data collected in multiple third-party vendor software programs, including but not limited to, programmatic dashboard technologies, and/or business intelligence software.

Assists the Academic Division with analysis of data collected for institutional and program level assessments to evaluate and monitor student success measures and overall institutional performance.

Conducts data cleaning to rid the system(s) of old, unused, or duplicated data for enhanced management and quicker access by departmental managers.

Responsible for implementing and maintaining business intelligence applications. Identifies, researches, and resolves technical problems.

Ensures that the use of business intelligence applications enhances decision making capabilities.

Engages in data exploration exercises with a variety of complex business intelligence tools, requiring knowledge of relational database structures.

Serve as a resource on complex technical and business matters.

Makes recommendations for changes in the current departmental systems and processes and contributes ideas and suggestions for solutions to the current system’s problems, including data analysis difficulties.

Responds to urgent, impromptu, and unplanned situations by assessing their level of importance and instituting appropriate action.

Communicates decisions to appropriate supervisors across the College.

Prioritizes daily tasks and assignments appropriately.

Completes mandatory software or analytic tool training as required.

Collaborates with other departments as required to facilitate responses to data requests.

Assists Academic and Student Support Division with interpreting and using data for decision-making, planning, and continued improvement.

Remains competent and current through self-directed professional learning, collaborating with colleagues, attending professional development courses, and attending training and/or courses as required by the College.

Perform other related duties as assigned.

Job Post Contact

Gail Davis