Career & College Promise Senior Student Support Specialist
Employer
Alamance Community College
1247 Jimmie Kerr Road
Graham, NC 27253
Phone: 336-506-4222
Job Location
Alamance Community College, Graham, NC
Salary/Grade
Minimum hiring salary: $3,669 per month
Benefits
Full fringe benefits
Job Category
- Technical/Paraprofessional
Application Period
Opens: Friday, July 19, 2019
Closes: Wednesday, July 31, 2019
Closes: Wednesday, July 31, 2019
Target Start Date
Thursday, August 15, 2019
Expected Work Hours
40 hours per week
Reports to
Coordinator of Career & College Promise Program
Employment Type
Full-time, 12-month
Minimum Qualifications
Associate's degree in field related to area of assignment, and 4-6 years of experience in a higher education environment.
Preferred Qualifications
- Bachelor's Degree
- Demonstrated effectiveness working in an academic setting with high school and/or college students
- Strong organizational skills and attention to detail
- Excellent written and oral communication skills
- Excellent interpersonal skills/customer service
- Proficiency using the Microsoft Office suite
- Ability to multi-task and work well as part of a team
- Demonstrated experience using Colleague and document imaging software
- Working knowledge of the Career & College Promise program
Position Description
- ssist students and parents with all aspects of the enrollment process
- Provide excellent customer service in the CCP office
- Manage inquiries received to the CCP office via phone and email
- Provide administrative support to off-campus CCP classes and instructors
- Schedule appointments for CCP advisors
- Assist students in creating/updating their ACCess account, accessing Moodle, ACC email and Self Service
- Attend recruiting events as needed; assist with the College's recruitment and retention initiatives
- Scan CCP documents using document imaging software
- Problem solve student registration issues with the Registrar's Office and determine the appropriate resolutions
- Serve on college standing committees and assist with ad-hoc assignments as needed
How to Apply
Apply online at https://www.governmentjobs.com/careers/alamanceccedu