Career & College Promise Senior Student Support Specialist

Career & College Promise Senior Student Support Specialist

Employer

Alamance Community College
1247 Jimmie Kerr Road
Graham, NC 27253
Phone: 336-506-4222

Job Location

Alamance Community College, Graham, NC 

Salary/Grade

Minimum hiring salary: $3,669 per month

Benefits

Full fringe benefits

Job Category

  • Technical/Paraprofessional

Application Period

Opens: Friday, July 19, 2019
Closes: Wednesday, July 31, 2019

Target Start Date

Thursday, August 15, 2019

Expected Work Hours

40 hours per week

Reports to

Coordinator of Career & College Promise Program

Employment Type

Full-time, 12-month

Minimum Qualifications

Associate's degree in field related to area of assignment, and 4-6 years of experience in a higher education environment.

Preferred Qualifications

  • Bachelor's Degree
  • Demonstrated effectiveness working in an academic setting with high school and/or college students
  • Strong organizational skills and attention to detail
  • Excellent written and oral communication skills
  • Excellent interpersonal skills/customer service
  • Proficiency using the Microsoft Office suite
  • Ability to multi-task and work well as part of a team
  • Demonstrated experience using Colleague and document imaging software
  • Working knowledge of the Career & College Promise program

Position Description

  • ssist students and parents with all aspects of the enrollment process
  • Provide excellent customer service in the CCP office
  • Manage inquiries received to the CCP office via phone and email
  • Provide administrative support to off-campus CCP classes and instructors
  • Schedule appointments for CCP advisors
  • Assist students in creating/updating their ACCess account, accessing Moodle, ACC email and Self Service
  • Attend recruiting events as needed; assist with the College's recruitment and retention initiatives
  • Scan CCP documents using document imaging software
  • Problem solve student registration issues with the Registrar's Office and determine the appropriate resolutions
  • Serve on college standing committees and assist with ad-hoc assignments as needed

Job Post Contact

Nicole Rone

HR Specialist

Alamance Community College

nicole.rone@alamancecc.edu

336-506-4273