Career Navigator

Career Navigator


Brunswick Community College
50 College Road
Bolivia, NC 28422
Phone: 800-754-1050

Job Location

Brunswick Community College

50 College Road NE

Bolivia, NC  28422


Commensurate with Education and Experience.


Full-time with Benefits

Job Category

  • Technical/Paraprofessional

Application Period

Opens: Wednesday, March 27, 2024
Closes: Friday, April 26, 2024

Target Start Date

Wednesday, April 24, 2024

Expected Work Hours

Full time

Reports to

WIOA Title I Programs Coordinator

Employment Type

Full-time with Benefits

Minimum Qualifications

  • Bachelor’s Degree; or
  • Associate Degree and two years of experience managing data and customer interactions; or
  • An appropriate combination of education and/or experience

Preferred Qualifications

Community College Experience

Position Description


Under general supervision, the Career Navigator will provide case management and career counseling to Adult and Dislocated Worker program participants. Provide support and assistance in all areas related to gaining and/or retaining employment and career advancement.

ESSENTIAL DUTIES:                                                                                                                                         


  •     Provide individualized assessment of work, family and personal development needs and opportunities for   

    Adult and Dislocated Workers

  •     Build professional one-on-one working relationships with participants to assist in eliminating challenges

    that are hindrances to obtaining and retaining employment

  •     Provide referrals to appropriate community service or social service agencies when needed
  •     Encourage individuals to participate in and follow through with planned activities as outlined in contract

    with funding agency

  •     Oversee participant activities and assist with workshop schedules
  •     Create solutions to participant attendance problems
  •     Maintain organized database of customers and keep detailed documentation of all contacts. Maintain

    participant files as specified by contractor.

  •     Share information with appropriate staff and/or funding agencies
  •     Provide consistent and comprehensive case management follow-up and retention services, ensuring that

    post-placement contacts are made as required by specific contract while accommodating participant work


  •     Document all participant contacts and activities in case progress notes within NCWorks Online
  •     Ensure that positive outcomes and goals are met as required by contract
  •     Work with the team on implementing processes that increase participant engagement
  •     Serve as staff in the NCWorks Career Center and cross-train to achieve Integrated Service Delivery goals
  •     Other duties as assigned



  • Bachelor’s Degree; or
  • Associate Degree and two years of experience managing data and customer interactions; or
  • An appropriate combination of education and/or experience



  • Ability to prioritize tasks and document visits and contacts
  • Bilingual in Spanish is a plus
  • Demonstrate telephone, computer and written communication skills
  • Ability to maintain flexibility as needs of contract or contractor require
  • Proficient in Microsoft Office applications

How to Apply

A completed Brunswick Community College application, a letter stating your qualifications related to the position requirements, skills and abilities, unofficial transcripts, and resume are preferred for most positions.

Applications can be found online at  Applicants should send all documents and inquiries to any of the following if unable to apply online:


Human Resources, Brunswick Community College

PO Box 30

Supply, NC, 28462

Fax (910) 754-8229

Telephone: (910) 755-7300

BCC is an Equal Opportunity Employer

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